Job Description

We are seeking a Logistics & Customer Service Associate to join our team!  RESPONSIBILITIES:

• Follow up customers' order status
• Provide information about delivery of the goods
• Receive and organize shipping documents from overseas
• File ISF for the containers shipped
• Provide documents to Custom's Broker for customs entry
• Provide documents to the warehouse for timely shipment of the goods
• Coordinate with truckers timely delivery of the goods to the W/H
• Enter data into accounting software
• Assist opening LCs and Credit Inquiries​​​​​​
• Advise CFO on upcoming documents to accept

QUALIFICATIONS:

• Previous experience in customer service, logistics or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Good organizational skills
• Knowledge of shipping documents and what they are for
• Good computer knowledge (Microsoft and google
• Entering data to accounting software (NAVISION knowledge is a plus)
• Knowledge of freight forwarders, getting prices, entering them into google docs
• Knowledge of customs and procedures
• Knowledge of L/c’s

Company Description

EDPA USA, Inc. was established in 1984 in New York. We are a wholesaler/importer of Textile Products. Our office is located at the Empire State Building. We have offices and representatives in the States and overseas. We offer health and dental insurance, Profit Sharing