Our client is a full-service creative design firm with a focus on the latest technology and techniques. They are creators, engineers and programmers. Designers and makers. Storytellers and technologists. Collaborators and artists.

With an extensive background in logistical, creative, and production design, they have been involved in numerous capacities in the live entertainment and experiential marketing industries. They provide a turn-key solution for specific client needs, offering tailored services in creative design, advanced video, fabrication, engineering, projection mapping, interactive technology, custom media servers, content design, lighting, and audio.

Their creative vision is rooted in a strong production and technology background. So they know that every idea we come up with, no matter how great the heights, is within our reach. They know where the bar is set, because they set it there. And they're always working to rise past it. Every project has the potential to connect people in different ways and in each step of the process there are discoveries to make. Through expertise and experimentation, discipline and ambition, they find creative solutions.

DIRECTOR OF PROJECT MANAGEMENT

The Director of Project Management oversees the Project Management department and serves as the high-level client lead for all projects. This person’s primary role is to oversee project management across all jobs, but also assists in the management of active jobs.

Responsibilities

• Oversee the Project Management department, to ensure successful and efficient execution of jobs

• Assign project managers to jobs, for balanced workloads and appropriate skill sets working on the jobs best suited to them

• Works with Business Development to properly onboard clients into our system, creating a smooth and seamless launching of jobs

• Create a standardized framework, process and structure of jobs to meet client needs and ease with the legal and administrative requirements for profitable execution

• Approves and manages job budgets to increase the accuracy of projected profitability

• Interfaces with department heads to appropriately allocate tasks for project executions

• Helps the efficient communication of information to the entire team, facilitating the spread of information and project specific needs

• Helps track and organize client deliverables

• Directly interfaces with client to understand deliverable and goals of the project

• Works with team to identify the right tools for the job

• Creates effective work tools for coordination and efficient workflow

• Guides implementation of these tools, across departments

• Helps to create department scheduling and organizes relevant meetings aligned with project deadlines

Requirements

• Bachelor's Degree

• 10+ years of experience as a Project Manager

• Experience working in experiential marketing, event production, and creative technology

• 5 years’ experience building and leading successful PM teams

• Project Management certification a plus, such as PMI, PMP or PgMP

Qualifications:

• A leader who inspires action, coaches thoughtfully, strives for continuous improvement in your leadership, practices & expects self-accountability, and embraces ownership of your people's success

• A process-oriented, analytical thinker who seeks to constantly assess the current state of systems, and implement improvements

• A compassionate customer advocate who learns about your customers' business, partners with them to plan success, and continuously delivers their desired outcomes

• A metrics-obsessed, data-driven problem solver who places great value on systems of record, looks for stories in the numbers and acts based on quantitative insights

• Sharp problem-solving skills with the ability to quickly and efficiently analyze a roadblock and identify the resources needed to resolve to avoid delays to timelines + budget overrun

• Effective point of escalation across projects, determining + facilitating additional support or resources as needed

• A person who has a good sense of humor, can laugh at themselves, remembers that we're all human, and keeps a good perspective about what's truly important in life

• A developer of people/teams who consistently practices key fundamentals of management like OKRs, continuous feedback, 1:1s, retrospectives, team meetings, skip levels, 360s, and both praise and criticism based on specific behaviors

• Strong organization skills and ability to multi-task and make quick decisions in a fast-paced environment