Job Description
Job description International Operations Coordinator Company Profile: Our company is an industry leader in freight forwarding and logistics. Be a part of a local team that services the local MD, DC, VA, and PA markets and moves freight worldwide! Our local office is looking for a highly self-motivated individual with international logistics coordination experience. Why Consider This Position? * We pride ourselves in customer service and value our employees. * We reward employees for exceeding expectations in teamwork and customer service. * We offer a highly competitive salary and a wide range of full-time benefits, including but not limited to: * Generous healthcare premium cost-sharing * Employer funded HRA * 401(k) plus match * Discounted short-term disability etc. * We want an upbeat team player with a positive attitude who has a great work ethic to join our team. Location: * Halethorpe, MD (BWI Airport) Compensation: * Competitive Base Salary (commensurate with experience), 401K with company match, and a wide range of elective benefits Essential Duties and Responsibilities include the following, but are not limited to: * Capture and complete customer quote requests * Place carrier quote requests * Build optimum shipping quotes, securing accurate solutions for customers * Receive and close customer orders * Handle customer inquiries and service issues * Ability to multitask and provide the highest quality of customer support while developing time-sensitive and cost-effective routings/quotations. * Able to develop relationships with a large, diversified customer base * Review documentation for compliance requirements * Working knowledge of customs process and export/import regulations * Working knowledge of international commerce (published & internet resources) * High-level verbal and written communication skills Qualification/Requirements/Certifications: * Minimum 2 years of import/export experience with a Freight Forwarder * Technical experience with Microsoft Office software * CargoWise-based applications experience a plus but not required * Documented industry certifications (ex. Dangerous Goods Certified) are a plus but not required Education/Training/Experience: * Bachelor's Degree or equivalent combination of education and experience. Job Type: Full-time Experience: * import/export: 2 years (Required)