Job Description

ADVANCE YOUR CAREER AT ELITE MARKETING!

THIS POSITION INCLUDES IN-PERSON SALES AND CUSTOMER SERVICE!

Start your career at ELITE MARKETING as a Customer Service Rep (CSR) in our Management Training division. As a CSR, you will work hands-on with customers marketing and selling new products and services offered by our clientele.

RESPONSIBILITIES:

• Answer customer inquiries on services and needs
• Close all new services sales
• Put your consultative skills to work by identifying and analyzing customer needs to ensure high customer satisfaction, growth, and retention of business
• Counsel prospects on customer service needs and wants
• Uses sales and selling techniques such as securing critical risk information, identifying and overcoming objections
• Responsible for all other aspects of selling, i.e., outbound sales, follow-ups

QUALIFICATIONS:

Qualified candidates will possess an Associate's degree or 6-12+ months of relevant work experience. Previous customer service experience is strongly preferred to demonstrate a prior track record in qualifying and meeting customer needs. To be successful, candidates will need:

• Exceptional customer service skills and focus
• Experience working in a team setting
• Ability to learn and apply new information quickly
• Ability to easily multi-task
• Strong listening and communication skills and the ability to use influencing skills

All entry level roles involve direct sales and marketing.