Benefits:

Paid time off

Training & development

Opportunity for advancement

What You’ll Do

You’ll play a key role in connecting patient care, dietary needs, and technology through our software.

Your day-to-day will include:

Integration/ System Support: Monitor and troubleshoot PCC integration issues, collaborating with IT and care teams. Help with upload of new facility onboarding.

Training Partner: Help create and update training materials, guides, and SOPs for users.

Reporting: Compile simple reports and maintain support logs to keep teams informed.

Menu & Recipe Entry: Update menus and ensure dietary standards are always met.

Data Accuracy Champion: Enter and maintain patient dietary info — allergies, preferences, and meal orders — with precision.

Compliance Guardian: Handle all patient data in strict alignment with HIPAA and company privacy policies.

What We're Looking For:

1+ years of experience in data entry, healthcare support, or dietary operations.

Familiarity with PointClickCare (PCC) or other EMR systems, preferred.

Excellent attention to detail and organizational skills.

Strong communication and teamwork abilities.

Willing and eager to learn!