EMT – Clinical Operations & Patient Care

BFF Medical Wellness Clinic

EMT – Clinical Operations & Patient Care

Temecula, CA
Full Time
Paid
  • Responsibilities

    This position is about logistics, communication, and timeliness. We’re seeking a reliable, fast, and highly organized EMT who keeps the clinic running on schedule, communicates clearly with staff and patients, and ensures every detail behind the scenes is handled with precision. This is a non-diagnostic, support-based role.

    Key Responsibilities (Logistics-First)

    • Patient flow & punctuality: rooming, tracking schedules, minimizing wait times, and keeping providers on time.

    • Communication hub: proactive updates to patients and staff; clear, professional phone/text/email coordination.

    • EMR accuracy: intake verification, documentation, forms/consents, and checklist completion.

    • Room readiness: setup/turnover, stocking, and cleanliness standards.

    • Inventory & supplies: monitor par levels, track expirations, place/receive orders, and maintain storage.

    • Specimen & courier coordination: label, log, package, and handoff on time.

    • Equipment basics: daily checks, maintenance logs, and service requests.

    • Task follow-through: own your queue, close loops, and escalate promptly when needed.

    What Matters Most

    • Exceptional communication: concise, respectful, and proactive—internally and with patients.

    • Timeliness & reliability: on-time starts, tight schedule management, and rapid response to changes.

    • Organization & ownership: runs a clean list, documents accurately, and finishes what you start.

    • Adaptability: learns quickly and adjusts gracefully to evolving workflows.

    Qualifications

    • Current California EMT certification and BLS.

    • 1+ year in a clinical, EMS, or medical office setting.

    • Comfortable with EMR, basic intake/vitals, and professional patient interaction.

    • Strong writing/spelling; bilingual Spanish is a plus.

    What We Offer

    • Competitive hourly pay with performance-based incentives tied to punctuality, accuracy, and patient experience.

    • Clear workflows, supportive team, and growth opportunities within a multi-location wellness clinic.