ENTRY LEVEL SERVICE WRITER LELAND

Delaney Tire and Auto

ENTRY LEVEL SERVICE WRITER LELAND

Wilmington, NC
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Bonus based on performance

    Competitive salary

    Free uniforms

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    401(k) matching

    Company parties

    Employee discounts

    Automotive Service Manager (Entry-Level Service Writer)

    Delaney Tire and Auto

    At Delaney Tire and Auto, we are dedicated to providing expert vehicle inspection, diagnosis, and repair. We leverage ASE-certified expertise and years of hands-on experience to keep our customers on the road.

    We are currently seeking an Entry-Level Service Writer to manage our service department activities. This is a Store Manager developmental role; we are committed to training our associates and promoting from within the organization.

    Responsibilities

    As an Entry-Level Service Writer, you will oversee the daily operations of the shop and lead our team of general service technicians. Key duties include:

    Customer Experience: Deliver exceptional service by consulting with customers, listening to their needs, and providing clear updates on service estimates and completion times.

    Service Coordination: Oversee vehicle inspections, build computerized repair orders, source parts, and make comprehensive repair recommendations.

    Sales & Estimates: Present pricing estimates to customers and promote shop service specials.

    Leadership: Lead, manage, and train a team of up to 10 employees while upholding our company’s vision and core values.

    Shop Oversight: Supervise the diagnosis and repair of domestic, European, and Asian vehicles (cars and light trucks).

    Inventory & Maintenance: Maintain accurate inventory counts and ensure the facility remains clean, organized, and professional.

    Qualifications

    Knowledge: General automotive mechanical knowledge.

    Service Skills: Excellent communication skills and a customer-first disposition.

    Leadership: Demonstrated ability to build teams and lead others effectively.

    Requirements: A valid driver’s license and the ability to work a flexible retail schedule