POSITION SUMMARY The Accounts Receivable (“AR”) Analyst will assist their AR team members in executing the full cycle of AR processes. The primary tasks include but are not limited to creating and maintaining big-data Excel schedules, preparing, reviewing, and posting AR entries in the accounting system of record (including via file import), initiating ACH batches to collect payments from customers, posting payments to customer accounts, reconciling payments against customer-provided support, and performing various other reconciliations as needed. The AR Analyst will need to make decisions about workflow prioritization and task deadlines to help the AR team collect payments effectively and efficiently. To perform this job successfully, the candidate must be a proactive, dependable team player with a focus on customer service and able to learn quickly.

ESSENTIAL DUTIES & RESPONSIBILITIES  Preparation and maintenance of import schedules, used to import financial information into the accounting system of record  Utilize Microsoft Office, especially Excel, Outlook, and Word daily; learn to use tools like mail merge to prepare invoices and bills for clients  Collaborate with related departments, especially Accounts Payable and Analyst team; provide consultation and make decisions to ensure the monthly business cycle processes flow smoothly between all departments  Prepare ACH batches to collect funds from customers, carefully upholding segregation of duties and maintaining a strong internal controls environment  Post customer payments to revenue accounts in compliance with the Company’s financial policies and procedures  Reconcile data from contract management system against accounting system  Reconcile customer payments against the invoice and support, identify and record discrepancies in an organized manner to facilitate efficient follow up  Execute customer dunning efforts with extremely high level of professionalism, always providing premium quality customer service  Independently conduct research and demonstrate critical thinking; must be able to interpret results to answer questions from clients and colleagues in Finance and Operations  Special projects as assigned by immediate supervisor  Travel is typically not required for this role

QUALIFICATIONS (Education, Experience, & Skills required)  High School Diploma or equivalent  Bachelor’s Degree, preferably in Accounting, Finance, or Business Administration  1+ year(s) of experience in accounts receivable or related field  Excellent Microsoft Office (Excel, Word, Power Point, Outlook)  Strong analytical skills and problem-solving skills, including proven ability to reconcile big data between multiple source documents  Excellent verbal and written communication skills  Strong problem-solving skills and ability to work with minimal supervision while exercising sound and independent judgment  Exceptional customer service and people skills, including openness to giving and receiving candid feedback  Ability to communicate with internal and external stakeholders effectively and succinctly  Must be highly organized and detail oriented; proven ability to keep track of priorities  Must be able to multitask and flexibly pivot between priorities, but always following through  Maintain confidentiality, protecting the Company and our clients  Must be committed to providing only the highest quality of work outputs, including conducting thorough self-reviews before completing tasks