POSITION SUMMARY The Accounts Receivable (“AR”)Specialist will assist their AR team members in executing the full cycle of AR processes. The primary tasks include but are not limited to creating and maintaining big-data Excel schedules, preparing, reviewing, and posting AR entries in the accounting system of record (including via file import), initiating ACH batches to collect payments from customers, posting payments to customer accounts, reconciling payments against customer-provided support, and performing various other reconciliations as needed. The AR Specialist will need to make decisions about workflow prioritization and task deadlines to help the AR team collect payments effectively and efficiently. To perform this job successfully, the candidate must be a proactive, dependable team player with a focus on customer service and able to learn quickly.

RESPONSIBILITIES  Preparation and maintenance of import schedules, used to import financial information into the accounting system of record  Utilize Microsoft Office, especially Excel, Outlook, and Word daily; learn to use tools like mail merge to prepare invoices and bills for clients  Prepare ACH batches to collect funds from customers, carefully upholding segregation of duties and maintaining a strong internal controls environment  Post customer payments to revenue accounts in compliance with the Company’s financial policies and procedures  Reconcile data from contract management system against accounting system  Reconcile customer payments against the invoice and support, identify and record discrepancies in an organized manner to facilitate efficient follow up  Execute customer dunning efforts with extremely high level of professionalism, always providing premium quality customer service  Independently conduct research and demonstrate critical thinking; must be able to interpret results to answer questions from clients and colleagues in Finance and Operations  Special projects as assigned by immediate supervisor  Travel is typically not required for this role

QUALIFICATIONS  High School Diploma or equivalent  Bachelor’s Degree, preferably in Accounting, Finance, or Business Administration  2+ year(s) of experience in accounts receivable and Collections  Excellent Microsoft Office (Excel, Word, Power Point, Outlook)  Strong analytical skills and problem-solving skills, including proven ability to reconcile big data between multiple source documents  Excellent verbal and written communication skills