Position – Service Now Developer
100% Remote
Contract position – 12 months
Work you’ll do
Design, Development and Implementation of ServiceNow customization including, but not limited to: core setup, workflow administration, reporting, data imports, custom scripting, and third-party software integrations. Perform advanced customizations including Business Rules, UI Pages, UI Macros, UI Scripts, Script Includes, Client Scripts, workflows, custom tables, reports etc. Perform workflow design, configuration, development and data loads for ServiceNow platform, (ServiceNow) applications. Responsible for programming workflow, enhancements and integrations with ServiceNow platform applications. Should have good amount of knowledge on business flow following ServiceNow applications: ITSM (Incident/ Problem/ Change/ Request/ Configuration) Management SPM (Financial Management, PPM (Project Portfolio Management), Workspaces, Resource Management) Discovery – On-Premise & Off- Premise ITAM – IT Asset Management ITOM - IT Operations Management GRC – Governance Risk & Compliance ServiceNow Event Management ServiceNow Portal Integration and ServiceNow Scripting (Glide, (JavaScript, Angular JS, Ajax, XML, JSON etc. HTML and CSS)) Maintain pace with ServiceNow versioning. Perform upgrades and customizations of ServiceNow platform applications based on guidance from project manager, architects, ITIL practice leads and customers. Maintain and adhere to source code, configuration management, release management and software development best practices. Develop training materials and provide end-user or IT technician training on using the ServiceNow functionality. Maintain ServiceNow training and knowledge thru self-learning, attending conferences and training Responsible for proactive problem and risk management Triage and fix defects found in ServiceNow platform, applications, and workflows. Providing support / guidance to the development teams during the analysis, development, and testing processes. Reviewing and approving 3rd party and integration solution architecture based on established enterprise application strategy. Defining and validating non-functional (technical) requirements and establishing traceability between requirements and application architecture/design.
Qualifications
· Bachelor’s degree Computer Science, Information Systems or related field · 7-10 years of experience as a ServiceNow Developer · 7-10 years of experience creating data pathways, customizing fields and customizations including Business Rules, UI Pages, UI Macros, UI Scripts, Script Includes, Client Scripts, workflows, custom tables, reports in ServiceNow · At least 2 years of experience working ServiceNow Cloud Platform solutions integrating with other Cloud Applications and Data Sources · ServiceNow Implementation Specialist Certification · ServiceNow System Administrator Certification · Experience with the following Technologies/Methodologies required: · Strong knowledge and understanding of ServiceNow · Strong knowledge of web-based technologies; HTTP, AJAX, HTML5, JavaScript/jQuery, Angular JS and CSS3 · Microsoft SQL Server and other most common backend Microsoft technologies. · Experience with the following Technologies/Methodologies preferred: · Messaging architectures SOAP and REST with JSON text encoding. · ITIL Certifications · Must have clear communications skills both oral and written · Must have ability to work in fast paced environment. · Strong analytical and problem-solving skills
This is a remote position.