Job Title: Salesforce Architect

Location: Chicago, IL (REMOTE) Duration: Long term contract

Salesforce Architect with Marketing & Service Cloud experience with 10-15 years of experience

Responsibilities:

Strategic Vision: Develop and execute a comprehensive Salesforce roadmap aligned with the institution's strategic goals, focusing on maximizing the CRM value chain.

Marketing Cloud Expertise: Architect and optimize Marketing Cloud solutions to enhance student recruitment, engagement, and alumni relations campaigns.

Service Cloud Mastery: Design and implement Service Cloud solutions that streamline student support services, faculty engagement, and issue resolution.

Project Management: Lead the planning, execution, and delivery of Salesforce projects, ensuring timely completion, budget adherence, and quality outcomes.

Technical Leadership: Provide hands-on technical guidance, mentorship, and support to the Salesforce development team.

Cross-functional Collaboration: Work closely with various stakeholders across the institution to gather requirements, analyze needs, and ensure solutions meet diverse needs.

Data-Driven Optimization: Utilize analytics and insights to continuously improve Salesforce performance and drive data-informed decision-making.

Stay Current: Keep abreast of the latest Salesforce releases, features, and best practices to ensure our platform remains cutting-edge.

This is a remote position.