Job Description

EON Consulting, LLC is an IT consulting firm based in Denton, TX. Our team is responsible for the day-to-day support, ongoing maintenance, project management, and long-term planning for hundreds of small and medium-sized businesses both in the DFW area and across the country.

We’re looking for a new office manager who will help manage our team in tracking and guiding our clients’ IT services and products through their estimate, invoice/payment, and fulfillment process while making sure our clients’ needs and overall expectations are met or exceeded. This new team member will be required to support senior management and effectively and professionally communicate with clients and vendors while adhering to strict deadlines in a fast-paced and complex environment.

Responsibilities for the position include the drive, initiative, and capacity to:

• Oversee and manage all bookkeeping for the company (AR/AP, account reconciliation, estimate/invoice creation, bank deposit preparation/processing, etc.)
• Work directly with existing business clients (primarily via email) to track and provide updates on current projects, product renewals, and deadlines
• Prepare and send email notices to existing business clients regarding upcoming deadlines/expenses for budgetary and planning purposes
• Place orders once items are approved/paid, while following up with clients when necessary to meet specific deadlines
• Document client assets, upcoming deadlines, and client contact information while working closely with our support team to ensure our documentation remains current
• Process fulfillment checklists for new hardware, replacement hardware, and decommissioned hardware (completed by our support team)
• Work closely with existing vendors to secure proper quotes for hardware, software, and services on the client’s behalf
• Answer/transfer phone calls while taking messages as appropriate
• Manage/organize office supplies and equipment inventories
• Run (and/or delegate) local errands for the CEO (on occasion / as needed)
• Assist with light cleaning (dusting, stocking the break room, etc.)

Required Skills and Experience

• Above-average computer skills
• Attention to detail and problem-solving skills
• Excellent time management skills and ability to multi-task and prioritize work
• Strong organizational skills
• Firm understanding of the Microsoft Office suite
• Excellent written, verbal, and non-verbal communication skills
• Positive attitude, timeliness, and willingness to learn
• Experience with accounting software
• The drive and ability to come in early and/or stay late (if needed)

Desired Skills and Experience

• Experience with sales pipelines (not required)
• Familiarity with IT systems/components such as desktops, laptops, servers, networking hardware, software licensing, etc. (not required)

Company Description

EON Consulting, LLC is a managed services provider and IT consulting firm based in Denton, TX. Our support team is responsible for the day-to-day support, ongoing maintenance, and long-term planning for the network infrastructure and IT assets of hundreds of small and medium-sized businesses both in the DFW area and across the country. Our clients trust us to serve as their IT department, and we’re looking for an additional team member who’ll bring new skill sets and knowledge to the table.