Job responsibilities:

• Install, maintain, and develop Microsoft Dynamics 365.

• Provide end-user support and training for the ERP system and ancillary applications.

• Collaborate with administrators, analysts, and development teams on custom ERP solutions.

• Design and maintain system integrations; develop operational and financial reports (e.g., Power BI).

• Manage change control: submit and test enhancements/upgrades in VMware environments; create and manage UAT.

• Maintain system documentation, troubleshooting logs, and end-user work instructions.

• Address user support tickets assigned by the helpdesk and handle project work with vendors.

• Flexibility to work outside normal hours for production support and changes.

Job requirements :

• Education:

  • Required – Bachelor’s degree in Accounting, MIS, or related field, or equivalent experience/training.

• Experience:

  • Required – 5 years’ experience with Microsoft Dynamics 365 Business Central, Power BI, and developing integrations.

• Key Technical Knowledge:

  • Working knowledge of Dynamics 365 Business Central (admin/consultant level), configuration packages, Microsoft Power Automate, and eOne Solutions Smart-Connect.

  • Familiarity with Power BI/Popdock reporting and specialized BC extensions (Lanham, Cost Control).

  • Understanding of intermediate-level accounting principles and the system development lifecycle.

• Key Skills:

  • Proficient computer skills (Microsoft Office Suite).

  • Effective interpersonal, written, and oral communication.

  • Ability to multi-task, prioritize, work independently, and contribute to a team

Job description : Primarily responsible for developing, supporting, maintaining, and enhancing the client's Microsoft Dynamics 365 ERP solution. This role uses the Microsoft Power Platform and 3rd party products to drive user productivity and client efficiency.