Job Description

We are seeking a highly talented and experienced ERP Manager to lead our applications team. This hands-on leadership role is responsible for the management, support, enhancement, and strategic direction of core enterprise applications, primarily SAP S/4 HANA, while also supporting other critical business applications.

The ideal candidate will be a proactive leader and problem-solver, skilled in driving business process improvements, ensuring system integrity and security, integrating applications, and leading transformative initiatives, including AI enablement and application modernization.

What You'll Do

Leadership & Team Management

• Lead, mentor, and develop a high-performing team of employees and contractors.
• Foster a culture of ownership, accountability, continuous improvement, and collaboration.
• Lead hiring, performance management, coaching, and contracting efforts.

Application Management & Support

• Own and manage the support, maintenance, and enhancement of SAP S/4 HANA Private Cloud and other business-critical applications (Zuora RevPro, OneStream, FloQast).
• Ensure timely upgrades and performance optimization of enterprise applications.
• Evaluate, procure, and onboard new applications and ensure seamless integration into the enterprise ecosystem.

Strategy & Innovation

• Define and execute best practices and roadmaps for ERP and application architecture.
• Explore and enable AI, automation, and digital transformation initiatives in the applications landscape.
• Partner with business stakeholders to align technology capabilities with strategic goals.

Business Engagement & Delivery

• Collaborate with cross-functional departments, including Finance, Sales, Operations, Customer Service, E-Commerce, and Compliance, to gather requirements and deliver high-impact solutions.
• Translate business needs into technical specifications and project deliverables.
• Lead and manage end-to-end project delivery (requirements gathering, design, development, testing, deployment, and post-go-live support).

Governance, Compliance & Security

• Ensure applications and processes are compliant with SOX, IT Governance, and security policies.
• Establish and enforce internal controls and system integrity protocols.
• Maintain proper documentation, change management, and audit readiness.

Qualifications

Required Skills & Experience

• 15+ years of experience in IT applications management, with at least 7 years leading ERP/SAP teams.
• Proven experience with SAP S/4 HANA Pvt Cloud implementation, support, and upgrades.
• Strong business acumen especially in Operations and Finance with strong background in business process re-engineering and driving cross-functional collaboration to deliver scalable, value-driven application solutions.
• Excellent project management skills with experience delivering cross-functional, enterprise-scale initiatives.
• Deep understanding of IT best practices, system architecture, business process optimization, and integration strategies.
• Strong experience supporting and integrating financial systems such as Zuora RevPro, OneStream, FloQast.
• Experience with SOX compliance, internal controls, and IT governance.
• Hands-on technical expertise with business applications, ERP design, and system configurations.
• Strong analytical and problem-solving skills with a strategic mindset.

Preferred Qualifications

• Experience with AI, automation tools, and application modernization.
• Experience in dynamic, high-growth, fast-paced environments.
• Familiarity with cloud-based application platforms and integrations (e.g., iPaaS).
• PMP or similar project management certification is a plus.

Education

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field required.
• Master’s degree or MBA preferred.

Soft Skills

• Exceptional leadership, communication, and interpersonal skills.
• Strong collaboration and stakeholder management across technical and non-technical teams.
• Ability to influence, prioritize, and execute in a constantly evolving environment.
• Passion for technology, innovation, and delivering business value.

Why Join Us?

• Lead impactful digital transformation efforts across the enterprise.
• Work with modern applications and emerging technologies.
• Collaborate with a dynamic and innovative leadership team.
• Make a tangible difference in operational excellence and business performance.

A Quick Note Before You Apply…

This role is in-office at least 3 days per week.

We believe that real collaboration, innovation, and culture are built face-to-face. If you’re energized by working alongside smart, kind, creative people—and enjoy those unplanned hallway conversations that spark great ideas—you’ll love it here.

If you’re looking for a fully remote role, this likely isn’t the right time or place. But if you’re excited by challenge, purpose, and building something better, we’d love to hear from you.

Let’s make something amazing—together.

Additional Information

We’ve got you covered

At Cricut, we take care of our people. Enjoy competitive Medical, Dental, and Vision coverage, a 401(k) match, generous PTO, and a yearly lifestyle stipend to support your wellness and passions. You'll also get exclusive employee discounts—and best of all, you’ll be surrounded by some of the most talented and creative individuals out there.

Cricut is in a powerful chapter of transformation. We’re evolving fast—refining our strategy, growing our teams, and raising the bar across the board. This is an incredible opportunity for the right kind of person—but it’s not for everyone.

We’re looking for A-players —people who don’t just meet expectations, but consistently exceed them. If you thrive in dynamic environments and find joy in turning challenges into momentum, keep reading.

Here’s what makes someone a great fit for this role (and for this moment at Cricut):

You have a bias for urgency.

You don’t wait for perfect clarity to take action—you start, learn, and adjust. You believe that speed matters, especially when paired with thoughtfulness. You ask: “What can move forward today?” and push past inertia.

You set high standards—especially for yourself.

You’re proud of your work and protective of your reputation. You take ownership, deliver quality, and don’t cut corners. You hold yourself accountable without waiting to be asked.

You stay focused when things are moving fast.

You can identify what really matters and don’t get distracted by noise. You prioritize well and manage your time wisely.

You collaborate like a pro.

You elevate the people around you, communicate clearly, and give thoughtful feedback. You’re low ego, high output—and your team loves working with you.

What to Do Next:

Please attach your resume, cover letter and/or include links to your portfolio or other social presence. If you want to show your super powers in other ways – include that information too. You can be sure that Cricut® is an employer who values individuality, equality and diversity, so tell us what you’re all about. If you are a Maker or a DIY enthusiast, whether you think you are a good one or not, we would love to hear about it when you send us your information.

Cricut® is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This position is contingent on successfully completing a Criminal Background Check upon hire. Cricut participates in E-Verify.