Job Description

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing account information and processing payments.  RESPONSIBILITIES:

• Handle customer inquiries
• Process payments 
• Provide information about the products and services
• File and organize documents
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​QUALIFICATIONS:

• Bilingual (English and Spanish)
• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills