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AV Service Technician

ETC Florida

AV Service Technician

Vero Beach, FL +1 location
Full Time
Paid
  • Responsibilities

    About ETC Florida

    It is our employees that have made ETC Florida the largest company of our kind in South Florida. Our goal is to WOW and AMAZE our clients by automating and integrating their technology.

    What makes ETC Palm Beach unique:

    Award winning installations and HTA Estate Level Certified

    Largest in-house service department available 24/7/365

    Over 35 years of experience and reliability with thousands of satisfied clients

    We have defined 5 core-values that help guide us in every interaction we have with our clients, our teammates and our vendors. They are:

    Service the Client Above all Else!

    Be Solution-Oriented, Creative & Innovate

    Be Enthusiastic, Positive and Enjoy What You Do!

    Exhibit Honesty, Respect & Integrity

    Work & Act as a Team

    Job Summary:

    Works with other installers and independently, in the completion of installs and service calls. Responsible for timely completion of daily procedures and paperwork they are assigned. Tech is also responsible for assigned vehicle care and maintenance.

    Requires excellent communication skills

    Self-motivated, task-driven, and able to apply “best practices” theory

    Excellent problem-solving skills

    Ability to create and execute in the field solutions

    Ability to use hand and power tools

    Develop and maintain proficiency in the following areas:

    Key Job Responsibilities:

    Complete complex audio/video installs, setup, and calibration

    Satellite/Cable systems setup and install

    Advanced troubleshooting of simple and complex systems

    Advanced networking/data system design, installation, and setup

    Complete programming of advanced systems (Crestron, Control4, Savant, Elan)

    Support of legacy and/or third-party products and systems

    Complete understanding of multi-room systems and setup

    Advanced understanding of security system programming and design

    Control4 Tech 2 certifications

    Completion of ProSource University within the first year of employment

    Crestron P101

    Crestron P201

    Crestron database 100 and 200 experience

    Minimum Job Requirements:

    Strong verbal and written communication skills

    Highly detailed, organized, and multitask driven

    Ability to work on rotating “on-call” service schedule

    Proficient in all Senior level qualifications

    Assist in training and evaluation of up to Senior level technicians

    Excellent skills with desktop and mobile computing

    Clean driving record and background check (required for DCJS certification)

    Minimum of 3 years of field experience

    Disclaimer:

    The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

  • Locations
    Vero Beach, FL • West Palm Beach, FL