Job Description
THE POSITION :
You’ll be working with internal and external clients, data providers and other 3rd parties to enhance and execute team priorities by leveraging data and analytics, predictive analytics, machine learning and advanced statistical techniques. Our goals are to enhance existing patient services business operations with data and analytics, to generate new lines of business through custom data deliverables, consulting practices and new product development. This will include hands on work to deliver business requirements and technical specifications our data science team can deliver with. This position will also have broad responsibilities that will include project coordination/management, presentations to executive staff, coordinating and leading demos and client interactions. You will play a key role on a small and nimble team – responsibilities will be broad and varied. This role will support clients and business partners via operational excellence, strategic thought, effective decision making and organized project prioritization and delivery. The role provides a clear, strategic vision and a plan for bringing actionable, innovative analytic solutions.
Focus on optimizing existing and generating new value streams in partnership with Patient Services and D&A Business Leaders.
Our employees are tasked with delivering excellent business results through the efforts of their teams.
These results are achieved by:
* Contribute to a portfolio of clients and projects, providing strategic input and expertise in driving data services strategy and execution
* Help pursue new business and maintain the health of existing accounts. Assist with regular development and review of pitches and proposals.
* Act as Data and Analytics Lead in Patient Services pitches, proposals, marketing
* Contribute to developing scalable best practices and product offerings for Patient Services Analytics Team and other cross functional departments.
* Drive understanding of how Data and Analytics fit into broader programs and pursue a commitment to improving ROI for our clients by working closely with Patient Services team members to ensure that Data and Analytics accomplish our goals and support our partners, clients and patients.
* Develop and deliver effective and persuasive presentations demonstrating the value of our Data and Analytics offerings for client teams, business development, and internal partners.
* Define and uncover core insights and offerings from data and services that help achieve P&L goals.
* Collaborating with product owners to ensure application meets business needs
* Collaborating with technical resources to identify and document technical requirements and constraints
* Writing acceptance criteria and collaborating with QA team to ensure test plans address all requirements
* Creating user experience deliverables including wireframes and navigation flows
* All other duties as assigned
Qualifications
EXPECT AT IONS OF THE JOB
Travel (less than 25%)
Hours (40 hours min per week, M-F)
The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.
An individual in this position must be able to perform the expectations listed above successfully.
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
* 10+ years of experience in data and analytics with direct experience working with Patient Hub/CRM, Specialty Pharmacy, Market Access data, with knowledge of cloud based storage, Tableau and other data visualization software.
* Knowledge of copay assistance programs including coupons, PAP, bridge programs, copay accumulators/maximizers and other leading industry initiatives
* You are able to identify and solve issues and escalate when appropriate. You resolve conflicts constructively. You proactively identify and communicate growth goals.
* Excellent communication skills. Ability to interact with all levels of customers, end users and colleagues.
* Strong collaborator and relationship builder.
* Ability to adapt to new situations, solve problems on the fly, and manage multiple priorities. Teamwork and scrappiness required.
* Familiarity with Matrix organizations and ability to operate with start-up excitement
* Understanding of AI/Machine Learning models
PREFERRED QUALIFICATIONS:
* Proficiency at SQL, Tableau, Snowflake knowledge
* Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, Visio)
Additional Information
OUR CULTURAL BELIEFS:
Patient Minded I act with the patient’s best interest in mind.
Client Delight I own every client experience and its impact on results.
Take Action I am empowered and empower others to act now.
Grow Talent I own my development and invest in the development of others.
Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters I speak up to create transparent, thoughtful and timely dialogue.
Embrace Diversity I create an environment of awareness and respect.
Always Innovate I am bold and creative in everything I do.
EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $206,000 to $278,000 and is not applicable to locations outside of the U.S. The base salary range represents the low and high end of the salary range for this position. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). EVERSANA reserves the right to modify this base salary range at any time.
From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.