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Returns Processing Associate

EVERSANA

Returns Processing Associate

Memphis, TN
Full Time
Paid
  • Responsibilities

    Job Description

    THE POSITION:
    The most important aspect of this position is to perform all returns processes including receipts, dispositions, destructions, and delivery of inbound parcels that are not customer returns.

    COMPANY BENEFITS AND PERKS:

    • Starting pay: $17.00 per hour.
    • Great benefits, including medical and dental plans, tuition reimbursement, and matching retirement plans (401k).
    • Savings & Spending Account(s): Health Savings Account (HSA + EVERSANA contributions), Flexible Spending Account (FSA), and even Dependent Care Spending Account (DCSA).
    • Up to 18 days accrued paid time off in addition to 10 paid company holidays.
    • Employee Assistance Programs offering financial, work-life balance, family planning support, legal solutions and more to employees at no cost.
    • This role takes place in a temperature controlled environment year round.
    • Company provided uniforms. We make it easy for you!
    • Bi-weekly pay periods each Friday.

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Effectively communicates with co-workers and supervisors regarding work requirements.
    • Pays meticulous attention to detail and possesses a task-oriented work ethic.
    • Demonstrates flexibility and a willingness to modify work schedule to support company needs.
    • Ability to successfully complete tasks in a timely manner with minimal supervision on a daily basis.
    • Ability to receive and convey information accurately.
    • Ability to consistently meet minimum productivity standards
    • Ability to safely operate fork lift equipment without incident.
    • Ability to maintain zero defect performance.
    • Self-motivated.
    • All other duties as assigned

    EXPECTIONS OF THE JOB:

    • Facilitate a safe operational environment by strictly complying with all EVERSANA safety requirements; this includes the accurate completion of pre and post lift truck equipment checklists.
    • Adhere to all formal standard operating procedures related to returns.
    • Participate in problem solving, if errors or issues occur with returns processes.
    • Ability to formulate emails to EVERSANA staff as a means of communication.
    • Perform all tasks assigned by Supervisor or Manager.
    • Operate power equipment.
    • Support projects as assigned.
  • Qualifications

    Qualifications

    MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

    • High School Diploma/GED required.
    • Successful completion of a pre-employment background check.
    • EVERSANA power equipment certification (PIT) is required.
    • Prior experience in a distribution environment preferred.
    • Good verbal and written skills are required.
    • Basic math skills are required, but a calculator may be used.
    • Good attendance and ability to follow instructions without deviation are also required.
    • Ability to work a variable shift schedule as required.

    PREFERRED QUALIFICATIONS:

    • Ability to maintain composure in a fast-paced environment.
    • Ability to focus on detail and quality.
    • Ability to complete assigned tasks in a timely manner.
    • Ability to efficiently use IT hardware, software and peripherals as it pertains to the performance of daily tasks.
    • Ability to safely and efficiently operate power equipment in a confined environment.

    Additional Information

    OUR CULTURAL BELIEFS

    Patient Minded I act with the patient’s best interest in mind.

    Client Delight I own every client experience and its impact on results.

    Take Action I am empowered and hold myself accountable. ****

    Embrace Diversity I create an environment of awareness and respect. ****

    Grow Talent I own my development and invest in the development of others.

    Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

    Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.

    Always Innovate I am bold and creative in everything I do.

    From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

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