We are looking for a servant leadership person who has a passion for serving others through exceptional customer service and who believes in (and lives in the space of) optimal wellness. Responsibilities: Essential Duties and Responsibilities • Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone, answering or referring inquiries. • Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments efficiently. • Keeps patient appointments on schedule by notifying the back-office team of the patient's arrival as well as any potential delays. • Answering patients' questions; plus maintaining the reception area. • Maintains patient accounts by obtaining, recording, and updating personal and financial information. • Accurate recording and collecting of patient charges. • Submitting cosmetic patients to vendor sites for patient discounts and points. • Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; notify management immediately of equipment issues. • Protects patients' rights by maintaining confidentiality of personal and financial information. • Use professional telephone and electronic communication etiquette to answer and respond appropriately to patients. • Be knowledgeable of all products and services and able to effectively communicate with patients, but implement limits when questions should be referred to medical staff. • Project a professional image through personal appearance, demeanor, and communication (oral, verbal, and written). • Maintain a clean and well-organized work environment. • Suggest customer service improvements to the company's existing systems or processes. Qualifications: • To perform this job successfully, an individual must be able to execute each essential duty satisfactorily and be adept at multi-tasking. • They must be detail-oriented and have strong organizational and time management skills. An exceptional customer service orientation is a must! The candidate should be very comfortable working with the Microsoft Office Suite of products and be willing to learn our EMR system (PatientNow). • They must be able to think creatively about problem-solving and look for opportunities to move tasks and projects forward in the face of potential roadblocks, keeping the company’s highest level of service in mind while maintaining fiscal responsibility. • Additionally, the successful candidate will be expected to be a team member who fits into the culture of the company and works well with other team members at all levels - peers and subordinates. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Compensation: $19 per hour

• Essential Duties and Responsibilities • Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone, answering or referring inquiries. • Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments efficiently. • Keeps patient appointments on schedule by notifying the back-office team of the patient's arrival as well as any potential delays. • Answering patients' questions; plus maintaining the reception area. • Maintains patient accounts by obtaining, recording, and updating personal and financial information. • Accurate recording and collecting of patient charges. • Submitting cosmetic patients to vendor sites for patient discounts and points. • Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; notify management immediately of equipment issues. • Protects patients' rights by maintaining confidentiality of personal and financial information. • Use professional telephone and electronic communication etiquette to answer and respond appropriately to patients. • Be knowledgeable of all products and services and able to effectively communicate with patients, but implement limits when questions should be referred to medical staff. • Project a professional image through personal appearance, demeanor, and communication (oral, verbal, and written). • Maintain a clean and well-organized work environment. • Suggest customer service improvements to the company's existing systems or processes.