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Customer Service Associate

Eagle Beverages

Customer Service Associate

Westminster, CA
Full Time
Paid
  • Responsibilities

    Job Description

     

    We will attract a special individual who has a heart to  serve and help others. We are an organization driven by our mission to continuously add value to the lives of our employees, customers, vendors and those in need with gratitude.

    We are growing and expanding not only as a company but as a team and as individuals.  If you have a heart to serve and a growth mindset we would love to hear from you.

     Key functions of the Customer service role is as follows.

    1. Daily communication with our existing customers via phone, text and email for their weekly order.
    2. Invoicing
    3. Assisting customers with any additional needs they may require and communicating this need with your team members via Slack. 
    4.  Communicate with our  existing customers with additional offerings that may be beneficial to them. (Bonus and commission opportunity)
    5.  Constant communication with our office manager and team to ensure our customers are continuously  "Wowed"
    6. Attention to detail along with great communication skills via phone and email is vital in this role.
    7. Provide support where needed to our office manager and fellow team members.

      

    Work Schedule:

    M-F   8 am to 3 pm

    $14/ hour ( plus bonus and commission opportunities)

    Medical, wellness and retirement benefits available 

    Company Description

    We are a coffee and juice distribution company with a heart to serve our employees, customers, vendors and those in need with and attitude of gratitude. As an organization we are driven by our core values from the top down. Our employees are provided with a clear path and opportunity to grow and flourish.