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Salesforce Sr. Business Analyst - Remote

Wurth Industry North America

Salesforce Sr. Business Analyst - Remote

Shannon, MS +1 location
Full Time
Paid
  • Responsibilities

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    POSITION SUMMARY

    Maintain customer relations through bin management, onsite customer service and inside sales support.

     

    WHY WÜRTH:

    • Health, Vision and Dental Benefits for Full-time Employees & their Families!
    • Paid Time Off – start accruing on day one!
    • Paid Holidays
    • 401(K) with Company Match 
    • Free Life Insurance
    • Partner Discounts (Ford, Verizon, Harley Davidson and more!)

     

    ESSENTIAL DUTIES & RESPONSIBILITIES:

    • Prepare, deliver via Company-owned vehicle, and restock customer orders for inventory management accounts;
    • Facilitate the resolution of customer complaints or concerns with the branch team;
    • Maintain a clean and high-quality environment for inventory programs;
    • Seek additional product opportunities in existing programs;
    • Build customer relationships at existing programs;
    • Assist with branch warehouse duties, as assigned.

     

    QUALIFICATIONS, SKILLS & ABILITIES:

    • High school diploma or equivalent required
    • 2+ years’ related experience, especially with direct customer interaction and problem solving
    • Strong interpersonal and communication skills
    • Professional demeanor and a sense of urgency in resolving customer concerns
    • Interest in and motivation to grow accounts by seeking additional products to add to customers’ inventory programs
    • Ability to lift and move up to 50 pounds regularly and up to 60 pounds occasionally
    • Forklift certification or have the ability to be certified
    • Intermediate level Microsoft Office, especially Excel and Outlook; experience with RF scanner and inventory management software, and/or ability to learn new software quickly
    • Detail orientation and organization skills
    • Current and valid driver’s license
    • CDL License
    • Ability to pass DOT physical, if necessary
    • Knowledge of industrial fasteners and MRO products is a plus

     

    WÜRTH INDUSTRY NORTH AMERICA KEY FACTS:

    • 110+ locations across the US, Canada, Mexico, and Brazil
    • More than 2,600 employees
    • More than 420,000 standard parts
    • Part of the Würth Group, $15B+, which operates over 400 companies in more than 80 countries and has more than 79,000 employees

     

    FIND OUT MORE ABOUT OUR COMPANY CULTURE:   

    • LinkedIn - https://www.linkedin.com/company/wurth-industry-north-america
    • Facebook – https://www.facebook.com/WurthIndustry
    • Twitter – @WurthIndustryNA
    • YouTube - https://www.youtube.com/c/WurthIndustryNorthAmerica

    EEOC STATEMENT:

    The Wurth Industry North America group of companies are Equal Opportunity Employers and do not discriminate on the basis of an individual’s sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, genetic trait or predisposition, carrier status, citizenship, veteran or military status, and other personal characteristics protected by law.  All applications will receive consideration for employment without regard to legally protected characteristics.  Wurth will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws.

    Required Skills Required Experience

  • Locations
    Decatur, IL • Shannon, MS