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Customer Service Lead

Graphic Packaging International

Customer Service Lead

West Monroe, LA
Full Time
Paid
  • Responsibilities

    Job Specifications:

    This position is responsible for troubleshooting and servicing all production and support equipment within the facility in a safe and efficient manner while ensuring minimal downtime. This position will work closely with the Operations and the Mechanical Maintenance Team to provide maximum facility support. POSITION SPECIFICATIONS: Commitment to safety and quality • Experience with AC and DC Drives, variable frequency drives, PLC and motor controls along with all types of electrical phasing • Ability to read and interrupt blueprints and schematics • Computer literacy – Microsoft Office (Word, Excel, Outlook) • Good communication skills - verbal and written • Demonstrated ability to use hand and power tools, as well as technical testing equipment consistent within the electrical field. • The ability to work independently and in a team environment by receiving and completing work orders; gathering tools and supplies to complete the work assigned • Willing to update job knowledge thru participation in educational opportunities • Willing to work rotating Shifts and overtime • Capability of working in a physically intense environment. Ability to lift up to 74 pounds. This position requires frequent standing, walking, bending, stooping, crouching, reaching, grasping, and climbing.

    Required Skills

    Required Background: • 3-5 years of troubleshooting experience with close support of production equipment as an Industrial Instrumentation Technician preferred. • Excellent teams skills • Understanding of National Electric Code (NEC) • Experience with electric motors, drives, & PLCs

    Education:

    Associates of Science in Industrial Instrumentation or Electronic Controls preferred.

    Required Experience


    At Graphic Packaging International (NYSE: GPK), we produce the box you may have poured your child's cereal from this morning, the microwaveable tray that heated your lunch, the paper cup that held your coffee throughout the day, and the carrier of those bottles of craft beer you may enjoy tonight! We're one of the largest manufacturers of paperboard and paper-based packaging for some of the world's most recognized brands of food, beverage, foodservice, household, personal care and pet care products. Headquartered in Atlanta, Georgia, we are a team of collaborative, innovative, passionate individuals who are committed to providing consumer packaging that makes a world of difference. With almost 18,000 employees working in more than 70 locations in North and South America, Europe and the Pacific Rim, we strive to be an environmentally responsible leader in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry's best to reward the talented people who make our company successful. If this sounds like something you would like to be a part of, we'd love to hear from you. Learn more about us at www.graphicpkg.com. Inspired Packaging. A World of Difference.


    Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the EEO is the Law Poster.

  • Qualifications

    Required Background: • 3-5 years of troubleshooting experience with close support of production equipment as an Industrial Instrumentation Technician preferred. • Excellent teams skills • Understanding of National Electric Code (NEC) • Experience with electric motors, drives, & PLCs

    Education:

    Associates of Science in Industrial Instrumentation or Electronic Controls preferred.

  • Industry
    Manufacturing