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Customer Service Representative

Earthly Gourmet Distribution

Customer Service Representative

Portland, OR
Part Time
Paid
  • Responsibilities

    Company Description Earthly Gourmet is a leading wholesale distributor of vegan, gluten-free, and raw gourmet foods based in Portland, Oregon. We provide products to restaurants, bakeries, independent cafes, food carts, food processors, and natural food stores in the Pacific Northwest, including Oregon, Washington, Northern California, and Idaho. Our mission is to provide independent businesses with naturally flavorful foods, made with only the highest quality ingredients, from independent, artisan food makers, while remaining compassionate to all living beings and the environment.

    Role Description We are looking for a part-time Customer Service Representative to join our team in Portland, OR. The Customer Service Representative will be responsible for providing excellent customer service to our clients, responding to inquiries, resolving customer issues, and providing product information.

    Tentative schedule is as follows:

    Friday 8am - 5pm Saturday 9:45am - 2:15pm Sunday 1pm - 6pm Monday 8am -5pm

    There is an opportunity to grow into a full-time position for the right candidate.

    Company Perks Make a competitive wage working with a fun hardworking staff. Enjoy two free vegan meals a day made fresh from our very talented in-house chef. Employees are also eligible to purchase products at wholesale prices to save tremendously on their grocery bill. Fully paid Medical and Dental insurance is provided for full-time employees after 90 days of employment.

    Required Skills

    Excellent customer service skills

    Strong communication and interpersonal skills

    Ability to multitask and prioritize tasks

    Ability to work independently and as part of a team

    Proficiency in Microsoft Office Suite and QuickBooks

    Knowledge of vegan, gluten-free, and raw food products

    Knowledge of the Pacific Northwest food industry

    Ability to work in a fast-paced environment

    Strong problem-solving and organizational skills

    Flexibility to work evenings and weekends