Company Description Earthly Gourmet is a leading wholesale distributor of vegan, gluten-free, and raw gourmet foods based in Portland, Oregon. We provide products to restaurants, bakeries, independent cafes, food carts, food processors, and natural food stores in the Pacific Northwest, including Oregon, Washington, Northern California, and Idaho. Our mission is to provide independent businesses with naturally flavorful foods, made with only the highest quality ingredients, from independent, artisan food makers, while remaining compassionate to all living beings and the environment.
Role Description We are looking for a part-time Customer Service Representative to join our team in Portland, OR. The Customer Service Representative will be responsible for providing excellent customer service to our clients, responding to inquiries, resolving customer issues, and providing product information.
Tentative schedule is as follows:
Friday 8am - 5pm Saturday 9:45am - 2:15pm Sunday 1pm - 6pm Monday 8am -5pm
There is an opportunity to grow into a full-time position for the right candidate.
Company Perks Make a competitive wage working with a fun hardworking staff. Enjoy two free vegan meals a day made fresh from our very talented in-house chef. Employees are also eligible to purchase products at wholesale prices to save tremendously on their grocery bill. Fully paid Medical and Dental insurance is provided for full-time employees after 90 days of employment.
Required Skills
Excellent customer service skills
Strong communication and interpersonal skills
Ability to multitask and prioritize tasks
Ability to work independently and as part of a team
Proficiency in Microsoft Office Suite and QuickBooks
Knowledge of vegan, gluten-free, and raw food products
Knowledge of the Pacific Northwest food industry
Ability to work in a fast-paced environment
Strong problem-solving and organizational skills
Flexibility to work evenings and weekends