CARDIOLOGY OPERATIONS PROJECT COORDINATOR HEALTHCARE

EASE offers A predictive freelance management system that gives organizations access to a tailored and a screened pool of on-demand talent.

Our client offer Clinicians, Specialists, and Nurse Practitioners to provide medical services to residents in senior retirement communities assisted, independent living, group homes, and memory care communities. They are currently servicing more than 240 community locations across Maricopa and Pima County,

Job Description: This position is responsible for: day-to-day supervision of Provider Services Representative (PSR) function including provider network development, recruitment, service, and new provider orientations. The Provider Relations Manager may also serve as a back-up to recruit, contract, educate, maintain, and improve provider participation and satisfaction for providers This is a working manager and must be actively engaged with workflow, the ability to create a project plan is a must.

Responsibilities: 

• Manages the process development, data gathering, reporting, and analysis to provide current data related to provider performance.
• Uses data analytics to inform recommendations and drive performance improvement, cost containment, and regulatory compliance.
• Produce weekly reports for Clinician performance and report to CCO and VPO with a Plan
• Schedule coaching meeting with CCO with a plan and supporting data
• Schedule a monthly meeting to touch base with PCPs
• Work with scheduling to optimize Clinician scheduled visits
• Collaborates service to providers including initial orientations, and intervention, and communication with providers
• Manages and is accountable for the timely and appropriate resolution of provider issues and participate in quality assurance procedures by reviewing satisfaction surveys and performing follow-up calls as necessary
• Ensures contract compliance of, and access to, provider network for all new and existing programs in a given region
• Monitors identified access barriers, billing and reimbursement trends and utilize them for provider retention or recruitment purposes
• Advocates on behalf of providers during escalated issues as applicable by investigating provider issues
• Monitors task completion and recommend improvements to processes and workflows
• Evaluates effectiveness of service to providers
• Supports staff and collaborates with Leadership Team
• Assists with projects as necessary, including compliance with regulatory responsibilities
• Make recommendations for improvement of any and all procedures and systems
• Other duties and tasks as needed and assigned
• Must be able to build a project plan

Required experience:

•  Excellent communication
• training and relationship building skills: Experience in a managed healthcare setting and working with healthcare providers required
• Monday.com,
• Excel or Project Plan
• Pref 3-5 years of experience in healthcare