Purpose
To perform all functions relating to producing high-quality prepared foods in a quick and efficient manner. To contribute in achieving department goals for sales, margin, labor, and exceptional customer service.
Responsibilities
I. General
· Follow the Core Values as defined by EEFC's Core Value statement.
· Provide exemplary customer service to both customers and staff.
· Accurately communicate what the Co-op is and the process for becoming a member.
· Familiarity with store layout, products, and services.
· Familiarity and understanding of emergency procedures.
· Stay up to date with current storewide and departmental communications, policies, notices, and logs.
· Abide by Co-op policies as delineated in the Employee Handbook.
· Willingness and ability to learn to meet the changing needs and requirements of the job.
II. Departmental - Food Preparation and Production
· Ensure that food quality, quantity, freshness, and presentation meet all Café standards.
· Ensure that cross contamination does not occur either with food allergens from dish to dish or unsanitized objects coming in contact with sanitized surfaces or ready to eat foods.
· Efficiently prepare all Hot and Soup bar items on basis of need.
· Ensure that production is done using correct measuring devices and all recipes are accurately followed.
· Confirm that all cooked ingredients are prepared properly and take appropriate action if corrections need to be made.
· Help maintain and update Hot and Soup bar recipes and production batch lists and report any discrepancies or inaccuracies.
· Pull expired or low-quality items and ensure the loss is accurately recorded.
· Effectively maintain clean, fresh, and full levels of food on Hot and Soup bars.
· Maintain attractive, fully stocked and accurately rotated displays throughout shift.
· Maintain accurate, uniform, up-to-date department labeling and signage.
· Ensure all major allergens in dishes are accurately identified on labels and signage and take immediate appropriate action if corrections need to be made.
· Check Special Orders board at the beginning of each shift and ensure that correct prep and production are completed to fulfill orders.
· Advise Café Manager or Supervisors of any supply needs.
· Accurately and consistently fill out all checklists, logs, and records to ensure good processes are maintained.
· Create and update daily production lists.
· Coordinate with Counter Staff, Deli, and Prep cooks to ensure all necessary food prep and production are completed for the shift.
· Follow all health and safety protocol according to EEFC policies and health code standards.
· Follow and comply with all Weights and Measures procedures and protocol.
· Assist with maintaining accurate up-to-date records of cost of preparing baked goods as directed by Supervisors.
· Research and develop new recipes to recommend to Supervisors.
· Assist with other food production and preparation tasks as directed by Supervisors.
III. Departmental – Maintenance, Sanitation, and Safety
· Maintain work and sales area in a clean, organized, and safe manner throughout the entire shift.
· Follow all health and safety protocol according to EEFC policies and health code standards.
· Follow storage and labeling procedures in kitchen at all times per EEFC and health department standards.
· Ensure accurate completion of daily cleaning tasks.
· Empty trash, recycling, and compost as needed throughout shift.
· Operate all equipment in a safe and appropriate manner. Advise Café Manager or Supervisors of equipment repair and replacement needs.
· Safely use knives and other equipment following EEFC and café policies.
· Assist with other maintenance tasks as directed by Supervisors.
IV. Departmental – Other
· Maintain excellent and clear communications with Café and other department staff to assure smooth work flow and operations.
· Maintain confidentiality of all Café recipes.
· Actively engage and assist customers in a prompt, friendly, courteous manner and refer them to other staff when necessary.
Required Skills and Qualifications:
· Previous experience cooking in a fast paced kitchen, experience focusing on hotel/banquet and/or catering a plus.
· Able to execute large batch production recipes.
· Excellent understanding of quality, scratch food production and fundamental cooking techniques.
· Ability to work with a sense of urgency to meet timelines and goals.
· Must enjoy interacting with and serving the public.
· Must have a friendly and outgoing personality and a positive attitude.
· Ability to handle multiple demands and stay calm.
· Professional appearance and behavior.
· Ability to perform routine, repetitively tasks accurately and safely.
· Demonstrated ability to work independently as well as within a team.
· Excellent verbal and written communications skills.
· Organized and methodical in action.
· Ability to follow instructions and procedures.
· Accuracy and attention to detail.
· Effective time management skills.
· Strong work ethic and integrity.
· The ability to be reliable for regular scheduled shift work.
· Willingness to work early mornings, evenings, weekends, and holidays.
· Interest in cooking natural, organic and vegetarian specialties.
· Familiarity with natural foods.
· Ability to learn basic knowledge of all products carried in the department.
· Ability to understand and communicate quality goals and ingredient information to customers.
· Understanding of food allergens and ability to substitute appropriate ingredients.
· Manual dexterity with hazardous equipment.
· Proper handling and use of knives and other cutting equipment.
· At least 2 years’ professional experience with knife skills and proper cutting techniques.
· The ability to handle and touch all different kinds of food.
· Willingness to taste various products in order to expand knowledge base.
· Ability to work in close quarters with other people.
· The ability to work in a fast paced environment which may include exposure to wet, humid, cold, or hot conditions.
· The ability to chop food for hours at a time.
· General mobility requirements include the ability to: stand or walk for several hours at a time; lift up to 50 lbs. on a regular basis and 75 lbs. with assistance using safe lifting techniques; push and pull carts weighing up to 100 pounds; twist, turn, squat, and bend frequently; reach above and below shoulders; do repetitive motions; hand and wrist mobility including the ability to repetitively grasp objects; visually read fine print; visually read a computer screen for long periods of time; climb a ladder.
Desired Skills and Qualifications:
· At least 3 years’ experience with vegetarian cooking.
· Ability to take initiative to improve knowledge base of recipes and skills and stay on top of industry trends.