Responsibilities

I. General

• Follow the Core Values as defined by EEFC’s Core Value statement.
• Provide exemplary customer service to both customers and staff.
• Accurately communicate what the Co-op is and the process for becoming a member.
• Familiarity with store layout, products, and services.
• Familiarity and understanding of emergency procedures.
• Stay up to date with current storewide and departmental communications, policies, notices, and logs.
• Abide by Co-op policies as delineated in the Employee Handbook.
• Willingness and ability to learn to meet the changing needs and requirements of the job.

II. Departmental

• Provide well formatted, regularly updated graphic images for the ongoing development of the Co-op’s website, social media pages, print publications, and elsewhere.
• Work with vendors as needed to improve proofs, ensure quality of print jobs, troubleshoot technical issues, and maximize visual presentation of all Co-op materials.
• Coordinate with outside agencies as needed to produce content.
• Develop comprehensive and consistent presentation materials of East End Food Co-op’s store-wide brand that also compliment promotional materials from the National Cooperative Grocers Association.
• Contribute to developing branding standards.
• Develop user friendly signage templates and instructions for staff that maintain the look and feel of the ongoing store-wide branding initiative.
• Observe and meet all deadlines and provide status updates regularly.
• Shoot high quality photo content and edit to maximize aesthetic appeal.
• Assure consistent quality of appearance between different communication platforms.
• Work with IT Department as needed to resolve technical issues.
• Perform other projects as assigned by the MMS Manager or supervisor.
• Maintain confidentiality and ensure all safety protocols for IT processes are observed.

Required Skills and Qualifications:

• Graphic arts or marketing degree with strong emphasis in computer graphics or the ability to demonstrate comparable experience in the field of computer graphics.
• At least one years’ experience with graphic design.
• Organized with accuracy and attention to detail.
• Excellent trouble shooting skills. Logical problem solving skills.
• Ability to multitask and keep track of multiple projects at once.
• Able to produce quality work within the established deadlines.
• Flexible schedule with the ability to work some evenings and weekends as needed.
• Demonstrated ability to work independently as well as within a team.
• Advanced proficiency of graphics software such as PowerPoint, Illustrator, Photoshop, Wordpress or similar CMS.
• The ability to be flexible and incorporate feedback accordingly.
• Excellent communication and listening skills.
• General mobility requirements include the ability to: do repetitive motions, twist, turn, squat, and bend, sit at a computer for long periods of time, visually read fine print, visually read a computer screen for long periods of time.

Desired Skills and Qualifications:

• At least 3 years’ experience with graphic design.
• Experienced in using the PC operating system and software packages, website development software or other pertinent packages necessary.
• Expertise with Apple products.
• Writing and editing skills.
• Traditional drawing skills.
• Experience working with print and other vendors.
• Familiarity with natural foods, cooperatives, and topics such as environmental and nutritional concerns.