POSITION

COMMUNITY RELATIONS ASSOCIATE – PT

This is an 8 hour a week schedule, with the possibility of expanded hours as our community relations program grows.

PURPOSE OF POSITION

We are seeking a part-time Community Relations Associate dedicated to serving the needs of our neighbors and the greater Cedar Rapids community. This role will provide is a part-time role responsible for engaging community partners and participating in appropriate community events to grow organization recognition and share information on Eastern Iowa Health Center’s five lines of service. The Community Relations Associate must be professional, organized, display an attention to detail, and possess excellent verbal and written communication skills. As a vital member of the EIHC team, this role will recognize and promote the cultural diversity of the patients we serve and the people we work with.

If you have a passion for service and are seeking a dynamic career with outstanding colleagues, join our team!

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this position.  These are not to be construed as exclusive or all inclusive.  Other duties may be required and assigned.

• Collaborate with community partners, meeting face-to-face when able, to share accessibility to EIHC’s 5 lines of service.
• Participate in promotional events, education events, health fairs, etc.
• Organize and coordinate appropriate EIHC staff to attend community relations events, education events and other opportunities.
• Attend internal and external events as a representative of Eastern Iowa Health Center.
• Assist with the development of National Health Care Week events and other EIHC sponsored fundraising and recognition efforts.

DEPENDABILITY

• Maintain good attendance, punctual reporting to work, and efficient professional schedule.
• Follow company call-in and absence request procedures when unable to report to work.
• Demonstrate flexibility in workflow and practices with ability to prioritize effectively.
• Ability to work in a fast paced, rapidly changing, and regulated environment.

INITIATIVE & JUDGEMENT

• Demonstrate exceptional time management and ability to work proactively and independently.
• Demonstrate appropriate personal appearance and personal hygiene.
• Ability to handle sensitive and confidential situations and documentation appropriately and ethically.

CONTACT & INTERACTIONS

• Maintain a helpful and professional demeanor.
• Display cultural competence in all interactions.
• Manage and deliver in a timely manner on multiple projects.
• Maintain positive and professional relationships with internal and external partners.

REQUIRED QUALIFICATIONS

• Occasional evening and weekend availability required.
• Ability to speak effectively before groups of community partners and representatives of outside organizations required.
• Demonstrated cultural competence required.
• Ability to lead professional presentations required.
• One year of community involvement or three years customer service required.
• Valid driver’s license and reliable vehicle with appropriate insurance required.

PREFERRED QUALIFICATIONS

• AA degree in a related field preferred.
• At least one year of experience in related field within the last three to five years preferred.
• Excellent verbal communication preferred.

DESIRED CHARACTERISTICS

• As a representative of EIHC, maintain a professional appearance with attention to grooming and hygiene.
• Ability to seamlessly incorporate cultural competence in all interactions.
• Detailed oriented with the ability to work with minimum/no supervision.
• Ability to understand and follow verbal and written communication.
• Willingness to be part of a team-unit and cooperate in the accomplishment of departmental and organizational goals and objectives.

COMPENSATION 

EIHC embraces a healthy work-life balance that includes limited scheduling beyond business hours, discounted membership at The MAC Fitness Center,  and competitive salaries.

Eastern Iowa Health Center is a Federally Qualified Health Center on a mission to provide access to exceptional patient-centered healthcare for all, regardless of ability to pay. Our services include family medicine, pediatrics, behavioral health, obstetrics and gynecology, labor and delivery, and dental care! Our goals is to improve the health of our community one person at a time throughout our five-county service area encompassing Linn, Benton, Jones, Iowa, and Johnson counties. We strive to be trusted by our patients and a valued and integral part of the healthcare system, providing patient-focused, quality health and dental care to more than 11,900 people per year resulting in nearly 60,000 patient visits.

Eastern Iowa Health Center is an Equal Opportunity Employer.  In compliance with the Americans with Disabilities Act Eastern Iowa Health Center will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations.

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