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Hotel Manager

Eastern Pine Hospitality

Hotel Manager

Knoxville, TN
Full Time
Paid
  • Responsibilities

    We are seeking a dedicated Hotel Manager to join our team. As part of a renowned hospitality group, you'll play a vital role in ensuring our guests receive top-notch service and enjoy memorable stays. Your passion for hospitality and commitment to excellence will shine as you oversee daily operations, uphold quality standards, and foster a welcoming environment for guests and staff alike. Responsibilities: • Lead all operational managers to success on daily, weekly, monthly, and annual action plans related to property strategic plans. • Plan, organize, facilitate, attend, and/or participate in various hotel and departmental meetings. Ensure compliance of brand standard operating procedures and policies. • Develop and manage execution of Rooms/Food and Beverage division budgets and revenue forecasts. Develop and implement controls for expense management. Ensure staff is utilizing labor management tools to schedule and control labor costs. • Interview, hire, train, develop, recommend performance evaluations, resolve problems, and recommend discipline and/or termination when appropriate of staff members. • As a member of leadership for the property, the Hotel Manager is expected to help create and execute the financial objectives of the hotel. • Comply with attendance rules and be available to work on a regular basis. • Perform any other job-related duties as assigned. Qualifications: • Minimum 3-5 years of management experience, preferably in both rooms and F&B. • Bachelor’s degree preferred. • Computer literacy and financial management are required. • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. • Able to resolve guest, supervisor and associate conflicts. • Command of the English language both written and verbal. Compensation: $70,000 - $80,000 yearly

    • Lead all operational managers to success on daily, weekly, monthly, and annual action plans related to property strategic plans. • Plan, organize, facilitate, attend, and/or participate in various hotel and departmental meetings. Ensure compliance of brand standard operating procedures and policies. • Develop and manage execution of Rooms/Food and Beverage division budgets and revenue forecasts. Develop and implement controls for expense management. Ensure staff is utilizing labor management tools to schedule and control labor costs. • Interview, hire, train, develop, recommend performance evaluations, resolve problems, and recommend discipline and/or termination when appropriate of staff members. • As a member of leadership for the property, the Hotel Manager is expected to help create and execute the financial objectives of the hotel. • Comply with attendance rules and be available to work on a regular basis. • Perform any other job-related duties as assigned.