Supervises Retail Sales Floor activities to ensure that goals are met. Will serve, at times, as “Supervisor in Charge” of entire facility.  Responsible for assuring a high level of guest and donor service. Must ensure that Easter Seals-Goodwill policies and procedures are uniformly enforced and followed. Cross training required in all aspects of Goodwill. Performs duties according to the established Best Practices of ESGW. Must be able to work flexible hours (weekends and evenings a must).

Goodwill sites are subject to changing and unpredictable circumstances, especially regarding the ebb and flow of donations and the need to efficiently move a significant volume of goods through the processing and retail store system. This position is expected to be responsive to these needs; showing initiative to accomplish the tasks at hand and being prepared to move between assignments as priorities change.  Must be cross-trained and assist in all aspects of retail operations.

Required Skills

• Sensitive to guest needs and wishes.
• Ability to work effectively with people with disabilities or other special needs preferred.
• Must have computer experience and be competent in internet use and a variety of computer software applications.
• Must have strong interpersonal, communication, monetary, organizational and decision making skills.
• Must be able to read, write and speak the English language in order to communicate with staff and guests.
• Applicant must pass background check.

PHYSICAL REQUIREMENTS:

• Ability to move independently or with reasonable accommodation within the facility and community.
• Applicant must be physically and mentally able to perform all requirements of the job.
• Able to lift and carry 20-100 pounds with team lifting or mechanical assistance.
• Able to stand, stoop, bend, or carry for extended periods
• Able to stand and walk entire shift.
• Tolerance of extreme changes in temperature and humidity.
• Must be able to work flexible hours, evenings, and weekends or longer shifts if needed.
• MAY BE REQUIRED TO WORK MORE THAN 40 HOURS PER WEEK

Required Experience

• 0-2 years previous experience

EASTERSEALS-GOODWILL OFFERS A COMPREHENSIVE & COMPETITIVE BENEFITS PACKAGE INCLUDING:

-  Medical, Vision, Dental and Voluntary Products

-  401(k) Retirement Plan + up to 4% contribution

-  Paid Time Off (PTO)

-  Flexible Spending + Health Savings Accounts

•  Tuition Assistance

-  Employee Wellness Program

-  10% Discount on ESGW Services

-  20% Discount at Goodwill Stores

EASTERSEALS-GOODWILL IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER AND ENCOURAGES APPLICATIONS FROM THE DISABLED, MINORITIES, WOMEN, AND VETERANS OF THE U.S. ARMED SERVICES. ESGW WILL NOT DISCHARGE OR IN ANY OTHER MANNER DISCRIMINATE AGAINST EMPLOYEES OR APPLICANTS BECAUSE THEY HAVE INQUIRED ABOUT, DISCUSSED, OR DISCLOSED THEIR OWN PAY OR THE PAY OF ANOTHER EMPLOYEE OR APPLICANT.

• Sensitive to guest needs and wishes.
• Ability to work effectively with people with disabilities or other special needs preferred.
• Must have computer experience and be competent in internet use and a variety of computer software applications.
• Must have strong interpersonal, communication, monetary, organizational and decision making skills.
• Must be able to read, write and speak the English language in order to communicate with staff and guests.
• Applicant must pass background check.

PHYSICAL REQUIREMENTS:

• Ability to move independently or with reasonable accommodation within the facility and community.
• Applicant must be physically and mentally able to perform all requirements of the job.
• Able to lift and carry 20-100 pounds with team lifting or mechanical assistance.
• Able to stand, stoop, bend, or carry for extended periods
• Able to stand and walk entire shift.
• Tolerance of extreme changes in temperature and humidity.
• Must be able to work flexible hours, evenings, and weekends or longer shifts if needed.
• MAY BE REQUIRED TO WORK MORE THAN 40 HOURS PER WEEK