[Call Center]

PFSweb is entrusted with the customer experience of many of the world's most recognizable brands. Our Distribution Center professionals are highly trained to provide custom branded experiences for each customer interaction.

Become one of the people behind the world's leading brands! PFSweb is proud to serve when you join our Distribution Center team.

 DISTRIBUTION CENTER IT SUPPORT

ESSENTIAL DUTIES/RESPONSIBILITIES

• Responsible for ensuring operational readiness of RF environment to include RF guns, pick carts and access points
• Maintain inventory of equipment including guns, batteries for pick carts and chargers
• Assign/receive equipment from users while maintaining detailed documentation
• Inspect and test computer workstations to determine operational readiness
• Perform onsite repairs for equipment capable of tracking end of life cycles and warranties
• Work with offsite vendors for equipment repair
• Configure and troubleshoot RF guns, pick carts, computers and printers
• Perform computer installations with Ghost
• Perform requests through ticketing system known as Heat
• Run cabling with ability to terminate utilizing RJ45 connectors as needed
• Mount AP as needed

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• 3-4 years of experience with RF infrastructure in a distribution center environment
• 1-2 years of experience with wireless infrastructure
• 3-4 years of experience with RF equipment repairs, including RF guns, batteries and chargers
• 3-4 years of experience with computer repairs, including support of Windows XP and Windows 7
• High School diploma or equivalent
• Efficent with Microsoft Office 20xx products including Excel, Work, Outlook and Visio
• Ability to maintain vendor relationships and conduct in a professional manner
• Maintain procurement, spending requests and purchase orders for equipment
• Ability to operate scissor lift
• Ability to lift up to 80 lbs.
• Familiar with HHP95xx and 99xx handheld computers
• Strong functional understanding of Cisco 12xx and 35xx series access points

Required Skills Required Experience

• Graduate of an accredited program in Radiological Technology.
• AART Registered and CPR Current.
• Knowledgeable of local, state, federal and Joint Commission Regulations.
• Must possess independent decision making skills.
• Ability to prioritize and handle multiple projects.
• Excellent communication skills with the staff, physicians, patients and families.
• Must be able to communicate verbally and non-verbally in a professional way.