IDEMIA is at the forefront of providing the next generation identification and authentication products and solutions. They include mobile driver’s licenses, mobile IDs and identity proofing. Our products and solutions are delivered as a SaaS running on AWS’s GovCloud IaaS.

Site Reliability Engineering (SRE) is a discipline that incorporates aspects of software engineering and applies them to infrastructure and operations problems. The main goals are to create scalable and highly reliable software systems. According to Ben Treynor, founder of Google's Site Reliability Team, SRE is "what happens when a software engineer is tasked with what used to be called operations."

A Site Reliability Engineer (SRE) will spend up to 50% of their time doing "ops" related work such as investigating and troubleshooting issues, incident response and maintaining playbooks and other relevant documentation. Since the system that an SRE oversees is expected to be highly available and self-healing, the SRE should spend the other 50% of their time on development tasks such as improving CI and deployment pipelines, enhancing monitoring capabilities and keeping systems updated. The ideal Site Reliability Engineer candidate is either a software engineer with a good administration background or a highly skilled system administrator with knowledge of deployment automation, coding and devops.

CANDIDATES MUST BE US CITIZENS ONLY (NO DUAL CITIZENSHIP).

RESPONSIBILITIES:

• Ownership of product KPIs and SLA reporting.
• Availability and performance of production services.
• Deployment of upgrades and installation of new patches.
• Troubleshooting, error logs analysis, reports generation, capacity planning etc.
• Management of automated deployments into production and lower environments.

Required Skills

REQUIRED SKILLS:

• Log aggregation, reporting and monitoring with the ELK Stack and Grafana
• CI/CD automation and orchestration with Kubernetes, EKS, Helm, and Ansible.
• Experience with Unix/Linux operating systems, CLI and administration.
• Experience in production environments supporting mission-critical applications.
• Working knowledge of Java, JVM management and configuration.
• Strong communication skills with the ability to articulate technical details to different audiences.

Required Experience

EXPERIENCE:

• Minimum 3 years of experience supporting cloud-based, highly available solutions.
• Minimum 5 years experience working in SRE, DevOps or Software engineering.
• BS/MS in Computer Science, Mathematics, Engineering or equivalent experience.

DESIRED SKILLS:

• Knowledge and experience designing and developing applications that take into account scalability, reliability, extensibility, etc.
• Test automation experience with either unit/integration or functional API testing harnessed in a continuous delivery tool.
• Certification or relevant experience with AWS and/or Azure Cloud services a big plus.
• Familiarity with various levels of security compliance, such as SOC-2 and FedRamp.

REQUIRED SKILLS:

• Log aggregation, reporting and monitoring with the ELK Stack and Grafana
• CI/CD automation and orchestration with Kubernetes, EKS, Helm, and Ansible.
• Experience with Unix/Linux operating systems, CLI and administration.
• Experience in production environments supporting mission-critical applications.
• Working knowledge of Java, JVM management and configuration.
• Strong communication skills with the ability to articulate technical details to different audiences.