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E-Commerce Technician


E-Commerce Technician

Billerica, MA
  • Responsibilities

    IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, security, retail, sports entertainment, commercial, government, and IoT. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. IDEMIA is a made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Together, our solutions impact the everyday lives of citizens and nations. In this ever-changing world, protecting your identity is paramount. Join the team that is ensuring one person- one identity.

    Are you interested in the field of Personal Identity Protection and Biometric Identification? Ever wonder WHY we have layers of security in a license or ID card?

    At IDEMIA USA, students will work alongside various teams at different stages of the life cycle of our Identity and Biometrics Products. From designing to development to testing to deployment and maintenance, wherever a student’s interests or specialties are.

    You may work on creating, editing, and analyzing specifications and product documentation. Be involved with through scripting, environment set up for the products to run from as well as troubleshoot network issues for connectivity between software and hardware applications. Opportunities may include working with Solutions Architecture, Integration Engineering, QA, Development, and many other parts of the Delivery Engineering team.


    • Must be proficient with Windows as a desktop environment.
    • Ability to utilize Microsoft Office tools as well as Windows system tools
    • Familiarity with a basic understanding of networking, including firewalls, to achieve connectivity between computers
    • Excellent verbal, written, and presentation skills
    • Ability to read test plans and perform testing on software/hardware
    • Some programming experience (minimum 1 semester of a programming language)

    MUST BE ELIGIBLE TO WORK IN THE U.S. IDEMIA is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.

    Required Skills Required Experience

  • Qualifications


    Must possess good customer relation skills to effectively provide assistance to company and customer representatives;

    Must be able to respond to after hour calls and work requirements;

    Must cooperate and support the projects applicable ISO Quality and Environmental programs

    Must be in and remain in the appropriate physical condition to meet the OSHA lifting requirements of 50 pounds,

    Must become familiar with and conform to the Project’s safety manual;

    Must become familiar with and conform to all Project’s policies.

    If operating a company vehicle, must possess and retain the appropriate driver’s license and be able to operate a company vehicle in a safe manner;

    Must be able to respond to after hour calls