Job Description

We are hiring 30-50 Virtual Call Center Representatives for immediate onboarding! We are seeking individuals that know how to make every customer interaction an unforgettable experience. You will be responsible for helping customers by providing product and service information and resolving technical issues.

This is a part-time opportunity that requires a flexible schedule. $13/hr.

RESPONSIBILITIES:

• Handle customer inquiries and complaints - inbound calls, emails and/or chats
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

WORKING AS A WORK AT HOME CUSTOMER SERVICE REPRESENTATIVE, YOU HAVE:

• High school diploma (or equivalent)
• 6 months – 1 year of customer service experience
• Call center experience (strong asset)
• Effective communication skills
• Reliable internet speed and broadband connection
• A secure area in the home to work from
• The ability to work effectively in a work-at-home setting
• The ability to sit for long periods of time
• The ability to come on-campus when necessary - we may need you to attend meetings, pick-up/drop-off equipment or attend special events from time-to-time
• EVEN THOUGH THIS IS A WFH POSITION, YOU MUST BE LOCATED IN LAS VEGAS

BENEFITS OF WORKING AS A WORK AT HOME CUSTOMER SERVICE REPRESENTATIVE:

• Work from home!
• Flexible schedules
• Competitive salary
• Industry-leading benefits
• Amazing career growth opportunities

To apply directly email ymoreno@eastridge.com.

EASTRIDGE WORKFORCE SOLUTIONS IS AN EQUAL OPPORTUNITY EMPLOYER. WE CELEBRATE DIVERSITY AND ARE COMMITTED TO CREATING AN INCLUSIVE ENVIRONMENT FOR ALL EMPLOYEES.

Company Description

For more than 45 years, Eastridge Workforce Solutions has made attracting and managing a skilled workforce easier, differentiating us as leaders in the staffing and recruiting industry. Each of our ten specialized workforce recruitment divisions focuses exclusively on its single discipline, so you can trust that our industry experts are well-versed in the demands and requirements in each respective industry. Simply put, we connect top-tier talent with leading organizations in their field. Eastridge Workforce Solutions is a technology integrated workforce solutions provider. Beyond our comprehensive staffing solutions, we offer our strategic workforce management programs and innovative technology programs. Businesses understand that when they partner with us, we offer solutions to address today’s complex workforce challenges. Eastridge Workforce Solutions is headquartered in San Diego, California, with regional offices throughout Southern California, Las Vegas, Nevada, Phoenix, Arizona, and the Greater Boston Area, as well as international offices in Mexico, Canada, and London. For more information on Eastridge Workforce Solutions, visit our company website at https://www.eastridge.com.