Job Description

We are looking for a talented Branch manager to assign and direct all work performed in the branch and to supervise all areas of operation. You will manage staff, foster a positive environment and ensure customer satisfaction and proper branch operation. The successful candidate will have a hands-on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievement. It is a Branch Manager’s responsibility to establish a positive foundation with the management team to promote lasting business partnerships with our customers.

RESPONSIBILITIES

• Direct all operational aspects including distribution operations, customer service, human resources, administration and sales
• Assess local market conditions and identify current and prospective sales opportunities
• Develop forecasts, financial objectives and business plans
• Budgetary/Financial responsibilities include staying on top of the branch monthly Profit/Loss status, monitoring branch collection volumes, and ensuring annual sales/billable service goals are established and met.
• Ensure branch readiness by providing employees with the tools to do their job, i.e. training, vehicles, equipment including a clean and healthy work environment
• Bring out the best of branch’s personnel by providing training, coaching, development and motivation
• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
• Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
• Address customer and employee satisfaction issues promptly
• Adhere to high ethical standards, and comply with all regulations/applicable laws
• Network to improve the presence and reputation of the branch and company
• Stay abreast of competing markets and provide reports on market movement and penetration

QUALIFICATIONS

• Proven branch management experience, in a service manager role
• Sufficient knowledge of modern management techniques and best practices
• Ability to meet sales targets and production goals
• Familiarity with industry’s rules and regulations
• Results driven and customer focused
• Leadership and human resources management skills
• Experience managing, mentoring, and developing direct reports in a team environment.
• Experience building relationship with vendors and others (Ie. Trade schools, etc.)

BENEFITS:

• Company Vehicle & Cell Phone
• Excellent Medical/Dental/Vision/Group Life
• 401k Company Match
• PTO and Holiday Pay
• Tuition Assistance
• Fitness Membership Reimbursement
• Provide all Tools needed to complete the job

Company Description

Easy Ice was founded in 2009 in Marquette, MI, with the goal of providing no-hassle ice machine subscriptions to businesses that require ice for their customers and employees. Over the last decade, our company has grown beyond its humble roots in Marquette, to becoming the only nationally-located ice machine leasing service in the country with over 20,000 ice machines currently under management. In the last few years, we have established additional offices in Chicago, Phoenix, Denver, Florida, Texas and Kansas City, and our company still grows by leaps and bounds year-after-year.