RESTAURANT MANAGEREasy Tiger, one of Austin’s most beloved brands, is currently seeking a Front of the House leader to join our team at our South Lamar location! The Restaurant Manager is responsible for effectively managing day to day operations including dine in, curbside and delivery service as it pertains to the Easy Tiger guest experience including, but not limited to engaging and building a rapport with guests, managing daily opening, running and closing duties for the staff and creating an upbeat and positive environment.
REPORTS TO: General Manager
SALARY / GRADE LEVEL: Hourly / Non-Exempt
JOB RESPONSIBILITIES / DUTIES:
Manages front of house team during scheduled floor shifts ensuring that all store operations are running smoothly
Engages with guests during floor shift striving for 100% table and bar touches with a strong emphasis on guest satisfaction
Oversees all aspects of service team operations including, but not limited to managing the floor, delivery and curbside operations (at applicable locations), communicating staffing needs, scheduling, inventory, facility maintenance, continued staff education and training, maintaining opening/running/closing duties.
Practices responsible alcohol service and expects / ensures the same from staff
Holds staff accountable for maintaining a high standard of service by following Easy Tiger Steps of Service guidelines.
Controls inventory and preparation levels to minimize overstock items and waste
Maintains and oversees cleanliness, organization and proper maintenance of FOH Facilities including dining rooms
Conducts staff meetings when necessary, shift meetings every day and keeps staff informed on new developments and upcoming events
Creates and maintains a positive and professional working relationship with all staff members to foster and promote a cooperative and harmonious working climate, which is conducive to maximum staff morale, productivity and efficiencies.
ESSENTIAL REQUIREMENTS:
High School Diploma/GED or equivalent combination of education and experience
Two (2) years minimum FOH restaurant experience
Texas Food Managers Certificate and TABC Certification are required
Proven leadership and motivational skills
Displays a professional appearance and is a positive role model within the restaurant
Strong verbal and written communication skills
Excellent guest relations skills
High guest satisfaction expectations and focus
Basic computer knowledge (Microsoft & Google Suite) and office skills required
Ability to stand for extended periods of time
Ability to lift 50lbs
Benefits:
Health, Dental, & Vision Insurance
Free Shift Meals
Friends & Family Meal Discounts
Opportunities for Advancement
Must be eligible to work in the United States. Easy Tiger is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.