Job Description

A Storyteller assists guests with making educated and confident shopping decisions through sharing the stories of the people and places behind Eataly’s products as well as advising on food and beverage pairings.

• Responds courteously to guest inquiries regarding availability, usage of products, the range of services, restaurant offerings, classes at Eataly’s Chef’s Table, recipe help and location of products throughout the market 

• Listens actively and asks questions to understand guests’ needs and preferences; recommends food and beverage items  

• Develops comprehensive knowledge of Eataly’s products through diligent participation in live and video training and active use of Eataly’s product library  

• Communicates daily/monthly new information to Eataly teams 

• Prepares and executes product tastings and demonstrations 

• Interacts with Eataly teams and vendors, passing information on to Eataly’s Buying, Private Events and Public Relations teams 

• Assists with events, such as feste and sagre, and tours for guests  

• Circulates store regularly to ensure shopping carts are always available in designated areas  

• Opens and closes cash till and ensures an accurate accounting of all transactions, collections and disbursements during the work shift  

• Performs other duties as required or assigned

Qualifications

• High school diploma or equivalent  

• Previous retail and/or restaurant experience preferred   

• Knowledge of and passion for Italian food and beverage  

• Outstanding communication and relationship-building skills 

• Outgoing personality and ability to sell 

• Intermediate computer skills

Please be prepared to provide proof of full Covid-19 vaccination upon hire.

Additional Information

BENEFITS AND PERKS

• Medical, Dental, Vision Insurance
• Paid Time Off
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• Fun staff classes on products and Italian cuisine 
• and more!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions.  If contacted for an employment opportunity, please advise Human Resources if you require accommodation.