Job Description

We are seeking a skilled and experienced Information Technology Specialist to assist our property team. The IT Specialist will be responsible for managing the day-to-day operations of the hotel's technology infrastructure, ensuring the seamless functioning of IT systems, and providing technical support to enhance guest and staff experiences.

• Network and Systems Management:
  • Oversee the maintenance and optimization of the hotel's computer networks, servers, and systems.
  • Ensure the security and integrity of data, implementing best practices for data management.
• User Support:
  • Provide technical support to hotel staff and guests, addressing hardware and software issues promptly.
  • Collaborate with external vendors for additional support when needed.
• Cybersecurity:
  • Implement and monitor cybersecurity measures to protect the hotel's IT infrastructure.
  • Stay updated on industry trends and emerging threats to proactively enhance security protocols.
• Training and Documentation:
  • Develop and deliver training programs to ensure staff proficiency in using technology.
  • Maintain comprehensive documentation for IT systems and procedures.
• Vendor Management:
  • Manage relationships with IT vendors, ensuring service level agreements are met.
  • Evaluate vendor proposals and negotiate contracts to optimize IT services.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Proven experience in IT, with a minimum of 1 year in a supervisory or managerial role.
• In-depth knowledge of computer systems, networks, and cybersecurity.
• Familiarity with hotel property management systems (PMS) is a plus.
• Strong leadership, problem-solving, and communication skills.

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

Kiawah River Hospitality Group LLC is an Equal Opportunity Employer, M/F/D/V. Kiawah River Hospitality Group LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Kiawah River Hospitality Group LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.