Job Description

ECHOPARK AUTOMOTIVE IS HIRING A CUSTOMER SERVICE REPRESENTATIVE TO WORK AS A DOCUMENT SPECIALIST FOR OUR STORE LOCATED IN LONG BEACH, CA.  As a Customer Service Representative, which we call Document Specialists, you will play an important role in the smooth and friendly guest experience at our store. If you’re a self-sufficient, resilient person who enjoys working in a fast-paced, fun environment, then we’re looking for you.  As a Document Specialist, you will be responsible for accurate and timely execution of the financial documentation process.  

 WHAT YOU’LL DO:   

• Assist with the final steps of the purchase process  
• Provide accurate and timely completed paperwork for successful processing   
• Check all paperwork for correct title, lien information, taxes, etc.   
• Verify insurance, trade payoffs and obtain deposits

  WHAT WE’RE LOOKING FOR:   

• Demonstrated customer service and attention to detail   
• Experience in a retail environment  
• Be transparent  
• Take the high road  
• Willingness to learn  
• Take ownership   
• Celebrate small successes

  WHAT WE OFFER:   

• $15+/hour base with monthly bonus opportunities  
• Health, Dental and Vision Insurance    
• 401k with 4% company match  
• Paid vacation   
• Access to leadership and personal development programs   
• Casual dress

Additional Information

All your information will be kept confidential according to EEO guidelines.