Customer Service Specialist
Job Description
Are you looking to make a long lasting impact on the business you work with? Looking for a clear path for advancement? Want to be developed along the way? Good with people?
ECLECTIC ENTERPRISE INC. is seeking Full Time Retail Customer Service & Sales Specialists for our Burbank, CA location.
DESCRIPTION:
We are looking for a passionate associate who will partner with and ensure the long-term success of our customers.
You will be responsible for developing relationships within your assigned territory, connecting with key decision makers. You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
POSITION INCLUDES:
Maintain Customer Service and Enhance Productivity Level.
Assist Customers daily with their Purchases, Sign Ups, and Billing Issues.
Communicate daily about Sales and Customer Issues.
Motivate Customers to Enhance Sales and Profits by Advertising and Marketing Products
Excel in our management training program beginning at the Entry Level to Senior Management
Manage the implementation and delivery of a key client’s activity, maximizing performance, return on investment, and identifying opportunity to expand
Own all problem solving, troubleshooting, client campaign requests
Build client relationships through service excellence and balance their campaign needs
Team building, growth, and expansion efforts
JOB REQUIREMENTS:
Enthusiastic and Exceptional Communication
Demonstrates the ability to Multi-Task
Prioritize organizational skills
Time Management
The desire for Growth and Advancement
COMPANY PERKS:
Flexible schedules
Guaranteed Hourly Base Pay plus commission
Full Paid Training
Growth Opportunities
Plethora of bonuses and incentives
Daily team development activities
Sponsored lunch parties
After hour work gatherings
One on one development from company executives
Annual awards and recognition
Investment in your growth and progression
Company Description
Our Company was created to acquire and retain customers in a personalized manner for all types of companies. Our Fortune 500 clients are constantly competing in a very competitive home entertainment industry. We strive to lead the nation in outsourced marketing and in-store marketing campaigns. Our clients have specific fields of expertise ranging from home entertainment, to the biggest names in consumer electronics and retail venues. We feel we can compliment their niche with a superior marketing and sales team to keep them busy doing what they do best. Our expanding marketing strategy and our one-on-one approach allows us to get personal with our clients’ customers.