Job Description

Rather than being an all-service interactive marketing firm that doesn't have a specialty, ECLIPSE CALIFORNIA, INC. offers a dedicated suite of services done with exceptionally high standards. We focus on all industries in telecommunications, and our team has enhanced knowledge of what works when representing a client, and what doesn't. Our aim is to build a conversation around the products we endorse and to train new team members within our business to ensure we have the senior leadership needed to continue our upward growth.

JOB DESCRIPTION:

ECLIPSE CALIFORNIA, INC. is proud to work with soon to be graduates to help start your career and work for an industry leader. At ECLIPSE CALIFORNIA, INC., entry-level individuals to fill newly developed positions available within our company, which will essentially transition the ideal applicant into our senior management role.

The Customer Service position is a valued team member in the marketing and advertising department. The position is considered entry level to start during training which includes a comprehensive overview of basic marketing strategy, direct advertising, promotional techniques, visual merchandising, and consumer market research.

CUSTOMER SERVICE JOB DUTIES:

• Brand Awareness, Customer acquisitions & marketing promotions
• Specializing in promotions & assisting in marketing and promotional campaigns
• Contributes to team effort by accomplishing related results as needed
• Recommends potential products or services to management by collecting customer information and realizing customer needs
• Problem-solving for clients if need be by clarifying the customer’s complaint; focusing on the cause of the problem and explain the best solutions to their problem

REQUIREMENTS:

• Skills/Qualifications in Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information
• Multi-tasking would be beneficial but not necessary.

Our environment is fun, vibrant, & hardworking; which makes our team the best in the best in the business! Roles are Full Time only. You must live in a commutable distance. If you have experience in any of the following you are encouraged to apply; customer behavior, customer insights, customer engagement, customer relationship management,customer service sales, management, or leadership.

Company Description

We lead the way in customer acquisitions. Personal engagement sparks interest in top-level companies. We connect them with the right individuals for maximum conversions. We serve some of the country’s biggest names in sustainable home solutions. Our approach to consulting and marketing is personal. Eclipse California’s expertise is in taking the action out of the digital world and into real life. Our passion and professionalism dim the chaos of the marketplace to bring what matters most into focus.