Ecommerce Specialist and Social Media Coordinator

AFFINITY DESIGNS LLC

Ecommerce Specialist and Social Media Coordinator

New York, NY
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Company parties

    Free food & snacks

    Opportunity for advancement

    Job Summary

    We are seeking a detail-oriented and results-driven E-Commerce Specialist to manage and optimize product listings across Amazon, Walmart, Etsy, and our company website, while also coordinating social media content to support brand awareness and online sales. This role ensures accurate listings, strong product visibility, consistent branding, and effective cross-channel promotion.

    Key Responsibilities

    Marketplace & Website Management

    Create, optimize, and maintain product listings on Amazon, Walmart, Etsy, and the company website

    Ensure accurate product titles, descriptions, bullet points, pricing, images, and keywords

    Monitor listing health, compliance, and marketplace guidelines

    Manage product variations, categories, and attributes

    Inventory & Pricing Coordination

    Coordinate with inventory and operations teams to maintain accurate stock levels

    Monitor pricing competitiveness and update pricing as needed

    Identify and resolve listing errors, suppressed listings, or out-of-stock issues

    Performance Monitoring & Reporting

    Track sales performance, conversion rates, and listing metrics

    Identify trends and opportunities to improve product performance

    Prepare regular performance and insight reports

    Promotions & Campaign Support

    Assist with promotions, discounts, and seasonal campaigns

    Support product launches and special sales events

    Coordinate with marketing team on banners, featured listings, and promotions

    Social Media Content Coordination

    Coordinate social media content across platforms (e.g., Instagram, Facebook, TikTok, Pinterest)

    Collaborate with marketing, creative, or external partners to plan and schedule posts

    Align social media content with product launches, promotions, and campaigns

    Ensure social content is consistent with brand messaging and visual standards

    Monitor engagement and provide insights to improve content performance

    Customer Experience Support

    Monitor product reviews and ratings

    Coordinate with customer service to address listing-related issues or feedback

    Implement improvements based on customer insights

    Qualifications

    Proven experience managing listings on Amazon, Walmart, Etsy, or e-commerce websites

    Experience coordinating or supporting social media content

    Strong attention to detail and organizational skills

    Understanding of e-commerce SEO and marketplace best practices

    Ability to manage multiple platforms simultaneously

    Strong written communication skills

    Preferred Skills

    Experience with Amazon Seller Central, Walmart Seller Center, Etsy Shop Manager

    Familiarity with platforms such as Shopify, WooCommerce, or similar

    Experience with social media scheduling tools

    Basic knowledge of paid ads (Amazon Ads, Etsy Ads, social media ads) is a plus

    Experience using analytics and reporting tools

    Work Style

    Self-motivated and able to work independently

    Strong time-management and multitasking abilities

    Proactive problem solver with a collaborative mindset