WHAT WE'RE BUILDING Eden is the leading platform for office management - where teams can collaborate to have all the services they need to thrive at work. Our mission is to create a better place to work, for everyone. Eden offers comprehensive services to enable our clients to make their office work like magic. Our platform provides services ranging from office cleaning and facilities maintenance to supply and snack stocking to IT support. Each Eden client has a dedicated account manager to ensure an insanely great experience. Eden is venture-backed from some of the best institutional and angel investors in Silicon Valley, including Y Combinator, SV Angel, Redpoint Ventures, Bessemer Venture Partners, Canvas Ventures, Index Ventures, Comcast Ventures, ENIAC, Maven Ventures, Slow Ventures, S28 Capital, Fifth Wall Ventures and many more. We were founded in 2015 and currently serve 20 major cities including San Francisco Bay Area, LA, Austin, Chicago, Denver, Dallas, Houston, Washington, DC, Philadelphia, Boston, and NYC. WHAT YOU'LL DO Creatively troubleshoot and solve customer issues in a timely manner with a positive attitude Serve as the primary liaison between customers and service providers to create the perfect customer experience Advocate customer needs internally to continuously improve the customer experience Find innovative ways to enhance operations at Eden that help us better serve our customers Think creatively about how to consistently surprise and delight customer offices WHAT YOU'LL NEED B.A. or B.S. strongly preferred 0-1 years of customer-facing work experience Demonstrate extremely high emotional intelligence and empathy Passion for solving problems Extremely proactive, responsive, and upbeat with strong organizational skills and process orientation Ability to thrive, adapt, and grow in a fast-paced team environment Startup hustle and energy PERKS Ground floor opportunity with the team; shape the strategic direction of a fast-growing Y Combinator startup Be part of a company that uniquely leverages technology to empower a diverse range of people Fun office environment, including quarterly company sponsored team outings Competitive salary Full benefits (medical, dental, vision) Parking stipend provided Generous stock options Cool swag Hourly rate $15/hour + DOE 11am-8pm