Executive Administrative Assistant

Eden Resort & Suites

Executive Administrative Assistant

Lancaster, PA
Full Time
Paid
  • Responsibilities

    The Executive Administrative Assistant is responsible for maintaining the administrative organization and effectiveness of the Administrative Department. This is accomplished through basic administrative support, working on special projects as assigned and being proactive and responsive in a timely, friendly, tactful and professional manner. Additional responsibilities may include booking and coordinating smaller events. Eden Resort & Suites EEO Statement: The Eden Resort & Suites provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Responsibilities: Duties and Responsibilities: • Greets office visitors and receives telephone calls as back up to GM or overflow dales inquires • Performs daily office duties including proposals, contracts, filing, and internal/external communication • Answers phone lines in a timely manner • Takes messages, directs calls, or handles basic inquiries • Distributes daily mail • Take minutes and participates in weekly operations staff meeting; distributes minutes before stand-up meeting the next day • Collects weekly schedule of managers and distributes MOD schedule to operations staff and managing partner • Files MOD report, scanning operations team daily • Keeps log of IT tickets and projects for approved IT consultants • Order phones, computers, etc. through purchase order process • Maintains hotel managers contact list • Files incident reports and/or general insurance claims • Creates extensions and moves phone extensions • Creates or deletes email addresses and email distribution lists • Provides access to share drives for new associates, eliminating access to those no longer employed • Set up Zoom meetings when needed • Provides assistance to the GM in managing communications with ownership entities, specifically during the annual budgeting and business planning process • Is familiar with financial chart of accounts, assisting with invoice approval when relevant; and assisting the GM in providing timely responses to accounting • Other duties as assigned by management Qualifications: Essential Skills: • Strong organizational and time management skills • Excellent verbal and written communication skills • Proficient in MS Office Suite and other relevant software • Excellent customer service skills • Ability to multitask and prioritize tasks effectively • Discretion and professionalism in handling confidential information Education and Experience: • High school diploma required; additional qualifications in Office Administration or related fields are a plus • Previous experience in a similar role, preferably in the hospitality industry Compensation: $20 hourly to start

    • Duties and Responsibilities: • Greets office visitors and receives telephone calls as back up to GM or overflow dales inquires • Performs daily office duties including proposals, contracts, filing, and internal/external communication • Answers phone lines in a timely manner • Takes messages, directs calls, or handles basic inquiries • Distributes daily mail • Take minutes and participates in weekly operations staff meeting; distributes minutes before stand-up meeting the next day • Collects weekly schedule of managers and distributes MOD schedule to operations staff and managing partner • Files MOD report, scanning operations team daily • Keeps log of IT tickets and projects for approved IT consultants • Order phones, computers, etc. through purchase order process • Maintains hotel managers contact list • Files incident reports and/or general insurance claims • Creates extensions and moves phone extensions • Creates or deletes email addresses and email distribution lists • Provides access to share drives for new associates, eliminating access to those no longer employed • Set up Zoom meetings when needed • Provides assistance to the GM in managing communications with ownership entities, specifically during the annual budgeting and business planning process • Is familiar with financial chart of accounts, assisting with invoice approval when relevant; and assisting the GM in providing timely responses to accounting • Other duties as assigned by management