Property Services Ambassadors maintain a safe and secure environment for guests, employees, and property. BENEFITS: • Employee discount • Medical insurance • Health Savings Account • Flexible Spending Account • Dental Insurance • Vision insurance • Life insurance • Paid Time Off • 401(k) • Referral program EDEN RESORT & SUITES EEO STATEMENT:The Eden Resort & Suites provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Responsibilities: • Assist guests with an outstanding quality level of customer service • Respond to guest calls and requests • Regularly review safety manuals and guidelines • Coordinate with relevant authorities and agencies for effective emergency management • Contribute to detailed records of safety-related incidents • Communicate safety-related information to staff and guests • Conduct routine inspections of the property • Provide assistance to all departments, as needed • Address guest inquiries, concerns, and issues promptly • Provide a high level of customer service • Any other tasks as assigned by management Qualifications: • Knowledge of safety regulations and emergency response procedures • Ability to handle stressful situations calmly and effectively • Excellent de-escalation skills • Excellent communication skills, both written and verbal • Ability to work as part of a team and be a self-starter • Ability to multitask and remain collected under pressure • Highly detail oriented particularly with numbers • Desire to provide excellent service to each guest regardless of the situation EDUCATION AND EXPERIENCE REQUIRED: • High school diploma or equivalent; additional safety certifications are preferred • Prior experience in a safety role is a plus PHYSICAL REQUIREMENTS: • Ability to sit, stand, and walk for extended periods of time • Ability to lift 45 pounds • Ability to work outdoors in inclement weather Compensation: $18 hourly

• Assist guests with an outstanding quality level of customer service • Respond to guest calls and requests • Regularly review safety manuals and guidelines • Coordinate with relevant authorities and agencies for effective emergency management • Contribute to detailed records of safety-related incidents • Communicate safety-related information to staff and guests • Conduct routine inspections of the property • Provide assistance to all departments, as needed • Address guest inquiries, concerns, and issues promptly • Provide a high level of customer service • Any other tasks as assigned by management