Job Description

This is an in-person, face to face position

We are looking for a Customer Communications to join our team! You will be responsible for overseeing marketing and sales programs, as well as identify areas of improvement to increase brand awareness. This role is a really dynamic role where you will be responsible for spearheading the direct communications to our customer base. The customer communications and public relations specist is the go-to person for all new accounts, new employees, and new customers- so it is important that the Customer Communications Specialist is a strong and fluent communicator.

WE ENCOURAGE YOU TO APPLY IF YOU HAVE EXPERIENCE IN SALES, CUSTOMER SERVICE, RETAIL, RESTAURANTS OR ANY OTHER RELATED EXPERIENCE!

RESPONSIBILITIES OF CUSTOMER COMMUNICATIONS SPECIALIST:

• Oversee and coordinate product development and marketing trends
• Determine product demand and customer awareness
• Speak face to face with customers
• Help foster a positive relationship between clients and customers
• Act as a liaison between clients and customers
• Practice communication skills while speaking to customers daily
• Coordinate marketing campaigns with sales activities
• Review and optimize marketing budget
• Monitor and report on customer satisfaction
• Read between the lines to meet the needs of customers
• Handle objections and communicate on product knowledge

QUALIFICATIONS OF CUSTOMER COMMUNICATIONS SPECIALIST:

• Previous experience in marketing or other related fields
• Proven success in communications and public relations
• Experience in a managerial role
• Strong project management skills
• Strong leadership qualities
• Deadline and detail-oriented
• Active listening skills
• Great communication skills

Company Description

At Eighty6, our focus is to build a network of corporate and retail clients through face-to-face marketing. We realize the power behind brand marketing and client acquisition, and this drives us to break traditional methods and be intuitive and insightful in our marketing strategy. This of course, reflects on customer awareness and brand recognition, thereby facilitating the process of client acquisition.