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Customer Service Associate (Fluent in English and Spanish)

El Paso Health Insurance

Customer Service Associate (Fluent in English and Spanish)

El Paso, TX
Full Time
Paid
  • Responsibilities

    About us

    We offer health insurance plans for all family members. We are growing with more than 10 years of experience serving El Paso and New Mexico.

    We are looking for someone who can share their experience and learn using the latest online applications for successful business enterprises. We need someone who can aid customers, take messages, and use the phone to provide answers to clients' questions. Available immediately for hire at our local El Paso office. Opportunity for personal growth and professional advancement. This job is NOT related to the Medical field.

    Requirements:

    100% Bilingual must know excellent English and Spanish*.

    • Must undergo a background check.

    • Strong PHONE contact handling skills and active listening

    Familiar with Microsoft Excel and Online Search engines (You will be tested during your interview).

    Customer orientation and ability to adapt/respond to different types of customers.

    Excellent communication and presentation skills.

    Ability to multi-task, prioritize and manage time effectively.

    Skills & proficiency:

    • Phone Skills

    • Customer Service

    Multitask

    Patience

    Positive Attitude

    Attention to Detail

    People-Oriented

    Problem-Solving

    Organizational Skills

    Computer Skills

    Job Type: Full Time. Monday to Friday 9:00 am to 5:30 pm.

    Salary: $10.00 to $13.00 /hour.