Job Description

UNITED ROAD TOWING, A NATIONAL COMPANY WITH A VEHICLE MANAGEMENT FACILITY IN EL PASO, TEXAS, SEEKS PART-TIME POSITION OF STORAGE FACILITY CLERK. RATE OF PAY IS $9.25 PER HOUR. THE POSITION MAY BECOME FULL-TIME.

POSITION SUMMARY: The rendering of clerical duties including, but not limited to, typing, handling money, telephone service and impoundment, inspection and release of vehicles in the care and custody of the Vehicle Impound Facility.

RESPONSIBILITIES:

Remain knowledgeable of laws, policies and procedures governing the Vehicle Storage

operations

Impound vehicles following prescribed procedures and enter this information into TOPS in

an accurate and timely manner

Release vehicles following prescribed procedures and insure an accurate accounting of all

charges against the vehicle is collected

Maintain an accurate accounting of money and charges collected during the assigned shift

Provide competent, courteous service to the public

Provide accurate information and directions over the telephone using prescribed telephone

procedures

Maintain responsibility for the completion of necessary reports and forms required in the

performance of their duties

Update information in TOPS when applicable

Document all citizen complaints concerning the unit

Assist the Storage Facility Administrative Assistant m the training of newly assigned

personnel

Work with all city police units in the placing and removing of "Holds" on certain vehicles

impounded at the Storage facility

QUALIFICATIONS:

High school graduate supplemented by clerical training, being able to type 45 w.p.m.

Ability to communicate orally with the public, in person and by telephone

Adept at writing concise and accurate reports

Computer literacy

Knowledge of applicable laws and ordinances relating to vehicle titles a plus;

an understanding of the language of court orders, and the ability to gain knowledge of any new laws or directives as they pertain to the storage, release and sale of stored vehicles

UNITED ROAD TOWING IS AN EQUAL OPPORTUNITY EMPLOYER