Job Description

The Service Planner will actively plan, coordinate, manage, monitor and report on all aspects of the maintenance, repair, operations (MRO) for their assigned products. They will also cross-train with other service planners to ensure full coverage of all MRO activities for all products at all times. Service planners are responsible for the timely and efficient processing of repair items. Service planners are ultimately responsible to ensure that repair Turn Around Time (TAT) satisfy customer and business requirements.

** Responsibilities & Tasks:** Create service calls

• Transfer calls to maintenance sales orders (MSO)

• Release MSOs

• Confirm flow-downs from deliverables in MSOs (ship-to address, customer PO number, etc.)

• Enter contract line extensions in MSOs

• Plan work orders

• Receive items to work orders

• Release work orders

• Print route cards .pdf to Open Text

• Print physical route cards

• Generate subcontracting Purchase Reqs in work orders

• Interrupt Work Orders as applicable

• Re-start the TAT clock as applicable

• Verify MSO Sales Prices Updated with the Deliverable

• Remove Interrupts on Work Order

• Update work orders

• Update work orders and MSOs to return the unit “AS IS”

• Deliver route cards to shop floor

• Deliver items to shop floorRe-start the TAT clock

Authorities:

• Maintenance of work orders
• Maintain item ordering and planning data.
• Prioritize receipts of material needed to meet schedule.
• Determine priorities in conjunction

Outside Business Relationships:

• Sustaining Program Managers.
• Procurement Manager & group.
• Operations & Material Managers.
• Information Technology Administrators.
• Sales & Invoicing Manager and group.

Qualifications

** Knowledge, Skills, Abilities Required** (Unique and Measurable):

• Experienced in a manufacturing / R&O company.
• Knowledge of inventory audit procedures.
• Understand and ability to manage an inventory control process.
• Direct knowledge of a purchase order procedure.
• Ability to do WIP analysis and purchase analysis.
• Good analytical skills.
• Effective inter-personal communication skills.
• Ability to write reports and explain information.

Additional Information

Here Are Some of the Great Benefits We Offer:

• Most locations offer a 9/80 schedule providing every other Friday off
• Competitive compensation & 401k program to plan for your future
• Robust medical, dental, vision, & disability coverage with qualified wellness discounts
• Basic Life Insurance and Additional Life & AD&D Insurances are available
• Flexible Vacation & PTO
• Paid Parental Leave
• Generous Employee Referral Program
• Voluntary Benefits Available: Longer Term Care, Legal, Identify Theft, Pet Insurance, and many more options
• Voluntary Tricare Supplement available for military retirees

It has been and will continue to be the policy of Elbit Systems of America to recruit, hire, train, and promote into all job levels based solely upon job-related qualifications without regard to race, color, religion, creed, age, sex, national origin, gender identity or expression, sexual orientation, disability, marital status, veteran or military status, genetics or citizenship status.

EEO STATEMENT:

Elbit Systems of America is proud to be an Equal Opportunity Employer of Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity. Your information will be kept confidential according to EEO guidelines.

ACCESSIBILITY:

Elbit Systems of America is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please email recruitingfw@elbitsystems-us.com.

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