We are looking for a customer service / data entry agent to join our team. The ideal candidate should be detail oriented, organized, strong data entry experience and above average written, verbal and typing skills. Typical day in the position requires talking on the phone with customers about order status, entering customer orders into the system, following up with the warehouse on order status, checking stock and price for customers and building relationships with customers. Job Description Established lighting manufacturer in Los Angeles is looking for a data entry - customer service team member. Responsibilities: - Enter incoming orders - Answer Customer phone calls - Assist customers with stock questions - Help with RGA returns - Work with trucking companies on shipping issues Qualifications: - Strong written and verbal skills - Strong work ethic - Extremely Detail oriented - Organized Job Type: Full-time Experience/ minimum 2 years of previous office duties/order entry Job Type: Full-time Pay: $15.00 - $18.00 per hour Benefits: 401(k) Dental insurance Health insurance Paid time off Schedule: Monday to Friday Application Question(s): Do you have data entry experience? Education: High school or equivalent (Preferred) Experience: Customer Service: 2 years (Preferred) Work Location: One location Communication method(s) used: Email Phone Job Duties: Answer incoming customer inquiries Collaborate with management teams to stay updated on new products, services, and policies Engage with clients in a friendly and professional manner while actively listening to their concerns Offer support and solutions to customers in accordance with the company's customer service policies Other duties as requested Company's website: elcolighting.com