WE’RE HIRING!
Administrative Assistant
ElectionSource is searching for a detail-oriented person with phone, accounting, and customer service experience for the position of Administrative Assistant I. This is a higher-level Admin position and is responsible for answering phone calls, assisting customers with questions, inputting orders, ordering products, election prep and support, and miscellaneous other office duties. This position is full time hourly position with pay based on experience. Benefits include; Vacation & holiday time off, Health Insurance Stipend, and a matching 401K plan. Hours are 8:00-5:00 PM Monday-Friday, with an hour for lunch. Note: Hours are longer during the election cycle months and some weekend days may be required.
Responsibilities
Answering high volume phone calls and transferring calls to the correct department or person
Learn ElectionSource products, services and SOPs to assist customers by answering questions and entering orders
Accounting; using both AR & AP in QuickBooks
Support all Department Managers on various tasks, helping wherever it is needed within the company
Entering sales orders via online orders, emails or phone calls
Invoicing orders once shipped
Mailings, Bank Deposits and other office duties as needed
Verifying purchase orders and inputting bills
Contact customers regarding past due invoices via phone, email or mail
Review open sales orders, invoices and web orders and taking corrective action to follow up on
Other assigned responsibilities as needed or required
Qualifications
3+ years of business experience involving customer service and administrative work
Experience with MS Office, Word, Excel, Google, and Quick Books
Call Center experience preferred, specializing in high volume calls
Ability to identify, assess and resolve issues whether internally or for customers
Strong verbal and written communication skills
Strong organizational skills to include multi-tasking, time management skills and ability to stay on task within a busy office
Quick learner with the ability to acclimate quickly, show initiative and be a self-starter
Ability to work independently or on a team, with strong teamwork values
Associate Degree preferred, but not required
Day to Day Duties May Include:
Answering Phones
Inputting sales orders
Receiving payments and preparing deposits
Invoicing customers
Inputting POs and bills
Reviewing open items in QuickBooks and on web site monthly
Assisting coworkers to complete tasks
About ElectionSource - Leading the nation in Election Experience; with over 3,000 customers across the world. ElectionSource is a leader in the election industry; providing turnkey election services, support and products. Our experienced staff has over 150 years of combined experience in conducting elections. Our service and support is second to none. We have over 1,000 election related products available including voting booths, ballot bags, election signs and more. ElectionSource provides services such as software development, election coding, support, preventative maintenance and ballot production to county, state, local governments, unions, tribal and fraternal organizations.
ElectionSource is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, sex, race, color, religion, national origin, genetics, disability, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law.